Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP c6180 photosmart all in one printer jam

My printer jammed when printing an envelope. It was difficult to extract it without tearing a corner off. I can't see the piece of envelope but it is inside somewhere & needs to be got out, but how? Any suggestions please.

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  • Anonymous May 05, 2008

    My printer jammed. When I tried to get the paper out a piece of it got stuck in the machine. I can't see it to get it out.

  • gumtree May 11, 2008

    Thanks for offering advice. Unfortunately, after opening the rear door the piece of envelope was not visible. If only one could turn the rollers to expel it, but I don't think this is possible - any further thoughts would be appreciated.

  • taokao Oct 24, 2008

    I am continuing to have problems with even simply copying from the front panel where an error says that there is a paper mismatch. Also, a blank piece of paper is ejected with the top left corner bent over. I think there is an internal paper jam but I cannot find out how to open the printer and check.

    Nothing is visible, and there is no apparent way or techinques published on how to further crack this printer open.


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1 Answer

On the back of the printer there's a door.

Depress the latch and remove the door. This will give you easy access to the rollers and should give you enough space to remove any remaining paper from the jam.

Best of luck!

Posted on May 11, 2008

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