Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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FreeAgent Go My boss bought a FreeAgent Go to backup his laptop information. He plugged it in and it worked fine. He transfered a few files over, but now when I plug it in, it says it is an unknown device. I took it home over the weekend and plugged it into my PC and I could open everything fine. But no matter how many times I restart this laptop I can't get it to work. Also, when I plug it into the computer it spins and the light comes on, but shortly after everything shuts down. When I plug it into the USB hub he has the hard drive makes a high pitch clicking/beeping noise (really annoying). I am not sure what to do. I have contacted Seagate, but they weren't any help. Any ideas would be great! Tracy

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The beeping means that not enough power is being supplied to the device, and as a result, the disc will not spin up (not recognized). I suspect that the reason he was able to once make it work is perhaps he has more USB devices plugged in now...therefore, not enough power to go around. Or perhaps he has swapped cables?? I had this exact same issue when I bought a new cable for my Freeagent Go. I wanted a longer cable, but for whatever reason the cable itself didn't supply enough power; I got that ugly sounding beep (could have been a bad cable I suppose). When I plugged the drive in using my old cable, it worked flawlessly. I would first ask him if he has been plugging in more devices recently. Then I'd get a compatible USB cable that has an extra power connection (when he plugs it in, he'll have to plug into 2 USB ports).

Hope this helps.

-Paul

Posted on Feb 23, 2009

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Hey, had a very similar problem with mine, got the data off it in the end. posted explanation and photo's here:

http://www.moneywhatmoney.co.uk/index.php/Bens-Articles/Seagate-from-the-Ashes.html

Posted on Jun 06, 2008

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