It all started one day when I was boiling some water on my stove on the back right burner. The microwave, which is overhead, just started beeping and the buttons didn't work. The only thing that stopped it was unplugging. Once we plugged it in again, it worked fine. Now, it has started beeping in the middle of the night. Any suggestions on what the problem might be???
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You may need to replace the keypad. I found there was moisture causing the problem when we boiled water on the right side of our stove which is under the keypad. I let the microwave dry out for several days and now only use the left side of stove when we boil water and have not had the problem.
Re: GE JES1384SF Mine quit working so I unplugged it and put a pot of boiling water in it and let the steam dissolve whatever was gumming things up. I used an electric hot plate to keep the water boiling. I let it boil for a couple of hours. I left the door 2/3 open. The microwave is working again. It is four years old and has been used every day, many times a day before it stopped working.
One would think that you would have the sense to use the extractor that is above your stove and under your microwave, would you use a laptop in a sauna!!! no wonder the thing is shorting out. Contact the person who fitted the microwave. always use the extractor when you boil things on the hob. I live in England it is illegal to have a microwave above a hob for this exact reason. America will catch up eventually with building regulations!!
So far so good we unplugged the machine took the filters off the bottom let everything dry out over night and it seems to be working I'll update you tomorrow. I think the steam got the control pannel wet.
Same issue here. LMVM1935 about 2 months past warranty keypad stopped working. Apparently they need to add something in the manual about not boiling water on the range over which the microwave is installed (gee who would have thought that there would be steam over the cooktop and we should seal the membrane?).
The silver traces on the keypad got corroded and no longer conduct. After complaining to Sears (NO HELP) and LG (EVEN MORE INEPT) and running on 30sec button for about 6 months, I found a replacement keypad $30 w/ shipping and didn't break anything taking the door apart, thanks to the parts list link above. Thanks Rickzilla!
Life's Good, Their Keypad SUCKS, or apparently we are the only people that boil water anymore.
I would take out the grills and boil them, but cannot see how to do that.
Also, the GE stove top (Model JGSP44BEY) has so much baked on crud that I may never use it. I poured a whole bottle of easy off onto it and still cannot loosen it all. Same goes for the removable parts from the burners.