- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I would not use this product unless you exactly know what it is, and if it's appropriate for your coffee machine. Instead get some Saeco decalcifier powder DEZCAL that you add to your water and follow your machine instruction on how to decalcify.
You may have a legitimate mechanical malfunciton but sometimes the simple solution is the right one! The chute on this (and other) superautomatic does not like the oily residue that beans inevitably leave. All it takes it gently putting one or two fingers into the bean hopper as the grinder motor starts to sound louder/faster (this is caused by the grinder motor being under less load/strain because no beans are feeding) and wiggling for 1-2 seconds. If you do this immediately after hearing the grinder motor's rpms increase you will not get a "fill bean hopper" error message. No hard pushing is required, just a gentle wiggle. There is a shroud over the actual bottom of the hopper, so you don't want to stick your fingers beyond that. If you are concerned about actually sticking your fingers into the hopper while the grinder is running, you can simply push down on the top of the beans with gentle pressure which will in effect force the beans down and accomplish the same thing.
This technique + regular cleaning of the grinder may be all you need. Hope this helps! Tony