Question about Xerox DocuColor 12 Printer

2 Answers

I have a xerox dc12 with error message please turn machine off and on again 9-363 have tried several times but no good! what else can I do?

Posted by on

  • the_printers Apr 28, 2008

    Cant get machine to start up without the error message showing therefor I cant run enough colour copies to clear problem.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    New Friend:

    An expert that has 1 follower.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 2 Answers

I am having a problem of not having proper gloss on my print. Metering & doner roller have already been changed.

Posted on Jul 29, 2011

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

That's a process problem with that machine.
May require a service call .ON and OFF is pretty much all a customer can do and wait for it to setup.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:

  • Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
  • Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.

Posted on Apr 28, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Xerox DC12 has cut out whilst making repeated off and on sounds and will not restart.


That suggests either the power supply or the control board is failing.

If my printer did that I'd call some local service agents and find one who will talk you through what might be wrong, what he can do about it and how much that will cost...

If he won't talk you through that much, go elsewhere.

Aug 23, 2016 | Xerox DocuColor 12 Printer

3 Answers

Prize


Have a Xerox DC50 with error 9-378 drum cartridge count expired message.
How do i reset that. Please somebody

Mar 21, 2010 | Xerox DocuColor 12 Printer

2 Answers

Xerox DC12 gives error 14-372 please HELP!!


ERROR 14-372 ROS MOTOR FAIL , ITS THE MOTOR THAT ROTATES THE POLYGON OF THE LASER BEAM , ITS LOCATED , BELOW THE SCANNER UNIT AND OVER THE COPY/PRINT CTG. 13R557/13R558 . IT CAN BE ONE OF 3 THINGS THE ROS ASSY. (LASER SCANNER UNIT OR ROS) , IOT DRIVE PWB(THE PC BOARD BELOW THE NVM AND IOT-SYS) OR A PROBLEM ON THE WIRING HARNESS / POWER SUPPLY. WE CAN REPAIR THOSE UNITS OR I CAN PROVIDE YOU THE PART NUMBERS IF YOU WANT TO ORDER THEM NEW FROM XEROX . diesco_cxl@hotmail.com

Mar 23, 2009 | Xerox DocuColor 12 Printer

3 Answers

Xerox dc 12 copier system faulit 9-354


Hi ,
Sir I am have dc12 mech
its giving error code 9-354.
send me the solution as soon as posible.

Aug 09, 2008 | Xerox DocuColor 12 Color Copier

2 Answers

Exactly where did you find it.


I must have misunderstood. I looked under DC12. Was that not the product you were looking for a Vista driver?
The message you sent back here sure is the exact message that Xerox leaves when they are not going to produce a driver for a product.
I must have misread. What is the model number you require the driver for. I will search and download it if I find what you want, then can attach it to an E-mail to you.
My apology I must have looked for the wrong product. Please let me know the model number of your machine and I will hunt for it.
Sorry for the delay.

Aug 05, 2008 | Xerox DocuColor 12 Printer

1 Answer

Error code 9-343


all 9-xxx codes are xerographic problems,such as toner,drum,developer or auto density.install or replace one or the other.

Jun 30, 2008 | Xerox DocuColor 12 Color Copier

5 Answers

Xerox DC12 Error code 9-355


That is a magenta toner empty message, either the magenta is empty of there is an issue with the magenta toner dispencing.

May 07, 2008 | Xerox DocuColor 12 Color Copier

Not finding what you are looking for?
Xerox DocuColor 12 Printer Logo

Related Topics:

250 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Printers & Copiers Experts

Whit
Whit

Level 1 Expert

185 Answers

iteminconline

Level 2 Expert

110 Answers

Philip Hughes

Level 2 Expert

63 Answers

Are you a Xerox Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...