Question about Logitech Harmony 525 LCD Remote Control

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My remote is not working

My remote was working then just displayed a welcome page and wouldnt do anything. I replaced the batteries - re synced with the pc and now it just shows the activities screen but will not acknowledge any buttons - nothing happens.

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  • nmonty Apr 28, 2008

    Will try for a couple of hours and see, will get back


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Did you try leaving the batteries out for a few hours to ensure it hard resets?

Posted on Apr 28, 2008

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Replacement batteries could be no good or installed incorrectly. Could be just good enough to get the time display working but too weak for anything else

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1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.
2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

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6. Select "Yes", and click NEXT to update the remote.

What exactly does the error message say?

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My logitech 550 is not responding. It has worked

Hi. That message means that there is a button that is stuck down on the remote.

1. Take out the battery, push in and massage each button to ensure it is not stuck down.
2. Put the battery back in, update the firmware,
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That should get the remote working again. :)

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