Question about Sony Cyber-Shot DSC-F717 Digital Camera

7 Answers

No image through view finder or LCD

I haven't used my dsc717 for a few months, last week I switched it on only to find no picture !! It plays back pics stored on memory stick ok.

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  • tgguo May 11, 2008

    we have been using sony 717 for a while , suddenly, there was no image through view finder and LCD

  • wondu Fisseha Jul 01, 2008

    No image through view finder or LCD but the LCD works to deply other functions



  • tofreakish Jul 31, 2008

    cant see a clear image what so ever havent used in about a year

  • Anonymous Aug 28, 2008

    I have sony cyber-shot DSC-F717 Digital Camera, is can't view picures

  • hamdi_no Aug 28, 2008

    I have Digital Camera Sony Cyber-Shot-F717, won't view picures

  • david_photog Sep 11, 2008

    i have a sony sony 717 after a few months i came to use it cant view the the photographs but plays back other photgraphs on a memory stick

  • madymaa Sep 18, 2008

    Hi, I have the same issue with mine, I have tried changing settings and nothing changed. At the moment the only thing that I can do I view photos that are already in the memory card. I'm really not sure what the issue is?

  • Anonymous Sep 26, 2008

    I have the same problem - have not used the camera for 8 months and can only view old pictures on the memory stick but NOT take new pictures? Can anybody help?

  • Anonymous Sep 26, 2008

    I have the exact same problem, i'm just going to send in to sone support!

  • Warren Williams Oct 08, 2008

    I just went to the link you provided. Sony will fix the problem until mid 2009. They are sending me a call tag. THANK YOU for posting this.

    I thought I had an expensive paperweight on my hands since SONY never sent out a notice to owners I thought mine was an isolated incident.

    Now it will be a camera again.


  • OnePrettyMP Oct 09, 2008

    Thanks so much for posting that link, I was heart broken when I saw that the flat fix rate for Sony was $231.

  • cbacklin Oct 14, 2008

    When the camera is on there is no picture through the view finder or on the LCD screen it still will show old pictures from scandisk cards but when you want to take a picture it is acting like the lens cover is on totally black

  • JIMMYKRANTZ1 Oct 29, 2008


  • POSYO Nov 07, 2008

    My Sony Cyber-Shot DSC-F717 Digital Camera started to show distorted images on the display, now is completely black. this camera was in excelent condition .

    Thanks. Javier.

  • cyprusboy Nov 29, 2008

    the same as you boys :(

  • maggievaldes Dec 28, 2008

    I had the same problem with my sony camera dsc-f717 this problem of no image through view finder or lcd , sony has a recall for this problem and fix my camera for fee

  • sahandtaj Feb 01, 2009

    no picture no preview .

  • TheGargoyle Apr 01, 2009

    I've had the same problem since last year. Thought all hope was lost or I would have had to pay $300 to get it fixed. THANK YOU for posting this. BTW - I was just on the site and it mentioned that they will continue this service now until September 2009.

  • Anonymous May 12, 2009

    my problem is that i am located in australia...and the recall only counts if you are in the USA. What a shame...I loved this camera, and it just died on me too.



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I just experienced the same problem. Took some photographs, turned the camera off, then turned it on a couple of minutes later and got a completely blank screen other than the menu items. I am able to play back pictures and movies on the memory stick. I can record a movie but only get the sound and a black image. I've just had a chat with Sony Support who were very helpful. They provided me with this link:

I will be sending my camera off for repair at a cost of $15. The site indicates that they will continue to offer this service until March 31, 2009.

Based upon the level of service and relative ease to get the information and get the camera fixed this is a big positive for Sony.

Posted on Nov 06, 2008

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HEADS UP! Here's the web link with the info from Sony. . The recall on the bad CCD chips EXPIRES SEP. 30, 2008. If it goes past this date you still might be able to get the repair for free by filing a complaint with your states Bureau Of Consumer Protection (Pa.) or Division Of Consumer Affairs (Fl.). These offices are usually located under your states Attorney General's Office & jurisdiction. Sony didn't send any recall notices to anybody, even the registered owners of these camera's. Took court action to force them to pay for the repairs Boy are they going to pay for their deception.

Posted on Sep 12, 2008

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This sounds like it might be a defective CCD imager. If so, Sony should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following link for more info:

Applicable cameras include:
Cyber-shot DSC-F717, F88, P10, M1, P12, P2, P31, P32, P51, P52, P7, P71, P72, P8, P92, T1, T11, T3, T33, U10, U20, U30, U40, U50, U60, V1

CD Mavica MVC-CD250, CD400, CD500, and FD Mavica MVC-FD100, FD200

Posted on May 08, 2008

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In canada use this link:

Posted on Jul 15, 2008

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Image can not be seen through view finder

Posted on Jun 11, 2009

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The service date has been extended to September 30, 2009. And now the cost is $20. Same web site

Posted on May 10, 2009

Awsome info, just saved me a bunch of money... Thanks!

Posted on Jul 10, 2008

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