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Hi i got a 50inch plasma my sound dissapeared and a message appears on the screen saying centre input active the only sound i can get is thru my earphone the sound just cut out without touching anything what do i have to do to get the sound back?hope you can help me cheers alfred

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  • radig Apr 29, 2008

    hi iits a phillips 50"flat tv b12 i bought it on the 3-7-05 from pana sales it was a return/second unit paid $6199.99 for it but it had only 12 monts warranty by phillips the no. was 50pf9966b12 cheers alfred

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3 Answers

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  • Master
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I think you ought to just take it back to where you bought it, and let them figure out why it's not working. If you have a warranty, call that department and let them handle it, with their expertise.

Posted on May 01, 2008

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  • Master
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You might have a defective audio amplifier IC on your TV or loose connections.
Double check your audio settings and make sure SAP or Text are OFF.

Posted on Apr 29, 2008

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  • Master
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What is the brand and model of the tv please, with that info I can specifically address the issue

Posted on Apr 29, 2008

  • 5 more comments 
  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    one thing I would try is unplugging it for 5 minutes and see if it resets anything

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    You have checked to make sure the unit is not on mute correct? the headphone jack will still work on mute while the speakers won't

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    the sound cut off while using it and did you turn it on and no sound?

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    you can try this first

    Make sure remote control is in TV mode


    1. Press the 'MENU' button once.

    2. Press the cursor down to select SETTINGS.

    3. Press the cursor right to select SOURCE.

    4. Press the cursor down to select CENTER INPUT.

    5. Press the cursor right.

    6. Press the cursor right to select OFF.

    7. Press 'MENU' button on the remote control to exit the menu.

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    I believe the 7 step directions will solve the problem for you Alfred, let me know if it does or doesn't, I would be glad to here any feedback, thanks

  • Benjamin Patri
    Benjamin Patri May 01, 2008

    why did you did you rate this as thanks for trying?

    according to this post

    http://www.fixya.com/support/t510690-dou...

    you got it fixed I believe

    I am very confused

  • Benjamin Patri
    Benjamin Patri May 03, 2008

    Please don't forget to rate this solution as that is one of the biggest
    aspects of how this website works and in order to receive any credit in
    helping you, I need to be rated.




    Otherwise, let me know if you have further questions and I would be glad to help.





    Thank you

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