Question about SanDisk Sansa e250 MP3 Player

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Unable to download music

I purchased a prepaid music card from Best Buy. I have been unable to download any music despite the card showing redeemed when I put the pin number in. I contacted technical support and was unable to get any real help because the person I spoke with took forever to get my account up regarding the music card purchase. I am able to sign in, but I am unable to download music to my Zen MP3 player or burn a CD without being informed I have to pay to purchase the music. I am very disappointed in the Best Buy Digital Store. If shouldn't be this hard to download music when you purchased a music card. I go to www.bestbuy.com/bbymusiccard but do not receive any type of instructions regarding downloaded music.

I can't download any music-can't even get on the site-pretty lame!

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  • Anonymous May 12, 2008

    sansa view

  • Aar1 Jun 16, 2008

    I bought a Best Buy Digital Music Card and went to www.bestbuy.com/musicdownloads like it says to on the back of the card. When I click the "Get Your Music" button on the website nothing happens. I have not been able to even put the pin number in.

  • Anonymous Jul 05, 2008

    I can't find where to put the pin number in for music downloads

  • brake1222 Jul 10, 2008

    CAn't seem to do anything on here. I click on get your music now on www.bestbuy.com/musicdownloads like it says to do and nothing happens.

  • Anonymous Mar 13, 2009

    i purchesd a music card from best buy and i cant get any where with it

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Posted on Apr 29, 2008

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I have a sansa 250 mp3 player. i recently just got a new computer. as i tried to download music onto my mp3 player a message kept popping up saying that i have to install new hardware. it tried to install something called mtp for my sansa. then it said that it would not be able to install because i do not have the installation cd. i did not need the installation cd when i first got this mp3 player. what do i do if i do not have the installation cd?
Thanks in advance

Posted on Apr 28, 2008

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Posted on Jan 02, 2017

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