SanDisk Sansa e250 MP3 Player Logo
Posted on Apr 28, 2008
Answered by a Fixya Expert

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Sansa e250r man i got a problem with my sansa. I was lisning to music, then i turned it off while i was eating afterwords i tried to turn it back on but it froze on the screen"sansa rhapsody" just when it turns on, the screen turns white then purple then black, i tried reseting it by holding the button but all it does is turn it off and when i try it again it freezes also when i hook it up to my pc it doesnt detect it so i cant do the firmware stuff upgrade, andy help??

  • kms31 Oct 12, 2008

    i have a problem with ma sansa e250. all the sons are full and i cant add anymore songs.. im trying to delete some of the songs and its not working. i even tried to reset the whole thing but the songs are still on there. its driving me crazy can someone help me??

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3 Answers

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Anonymous

I just want to say that I think this board is so helpful I had this problem and this solved it
Spangle the Clown

A

Anonymous

Take the battery out for 1 or more minutes.
In this way the mp3 player will reset to normal mode.

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  • Expert 53 Answers
  • Posted on May 01, 2008
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Joined: May 01, 2008
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It might be your token ring router is configured worng try the settings for that

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(Sansa 2.0 GB e250R) Player shows an empty database...

DO YOU GO TO YOUR COMPUTER ICON ON YOUR COMPUTER AND THEN PLUG IN YOUR SANDISK SANSA AND THEN DRAG YOUR SONGS TO IT BECAUSE THAT IS WHAT I DID AND IT WORKED
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hey yeah i had the same problem with my sansa e250r. when mine does that i
1. turn it off
2. put the hold button on
3. hold down the rec. button
4. turn it back on
that will get you into recovery mode connect your data cable once you have hooked it up to your computer open my computer and you should see a 16mb drive there instead of your normal mp3.
once you see that open it up.
now go to http://www.sandisk.com/Retail/Default.aspx?CatID=1449 scroll down and click on download firmware link
once you have downloaded that file unzip it and copy the file that is inside to the 16mb drive that you opened up in my computer.

once you have done all the above,,
1. take the hold button off
2. disconnect the data cable
3. wait for it to reboot.
if the above dosent work you might wanna take it to the dealer.
hopefully this works for you as well as it did me. good luck
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My sansa e250

hey smart ones(sarcasm) why dont u just buy the Sansa e250v2

its pretty much the same thing, just without rhapsody, thats how me and my friends are, i bought the one with rhapsody features(Sansa e250R) so i can play the songs that i bought and get free music channels for it, where my friend on the other hand has the Sansa e250v2 without rhapsody, u can still use rhapsody but u cant get free music channels for it, or u could also download best buy music manager or rhapsody and set up a free 31-day account for it to stop saying that for a while, plus if u got ur Sansa e250R from Best Buy, they can replace it, or trade u the sansa that u have with the rhapsody-free one(without rhapsody)
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Deleting music off of my sansa E250r!!HLP ME

If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.
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have you tried hold down the power button 15 sec. to reset the Sansa.
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Have you tried re-formatting the device?  This will "wipe" memory, getting rid of corrupted files, etc. and should restore use.
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Use Media Monkey instead, or change Windows Media Player's configuration, so that it sees more songs.
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