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I can't open my maxtor onetouch 4 plus hard drive so i an fix it i think some thing came a loose i can hear it but you only hear it when you turn it side ways and i need to get it fixed so i can turn it on and use it because i gat very important stuff on it and it will light up but it will not run so it can sho up on my pc

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If you take it down to a best buy and have the Geek Squad look at it... they can transfer all data off the HD onto a new one... and if the maxtor is still under manufact waranty you can probably get a new one to replace it with as long as you have not beat it up to much.

Posted on Apr 29, 2008

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What's your problem?error code 0x80004004 when opening maxtor onetouch 4 external hard drive files



im not up to speed with this type of error or what its associated with

if you want to know what this is the error code is related to

click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have


extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

you might be able work your way through the problem

hope it helps

May 25, 2012 | Maxtor OneTouch 4 500GB External USB 2.0...

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Maxtor OneTouch 4 Plus 750gb temporary fix / refrigerator


I could not recover any files and the drive would not id on my desktop. I kept plugging in and out the power chord to see if it would ID. It did briefly (3 minutes) and then started clicking again. My whole system would freeze until I unplugged it. Even with SeaTools. Then I thought it was trying to recalibrate to find track 0 so I put it into the refrigerator for 6 hours (42deg F), took it out and powered it up. I was able to back up all my files to my DVD burner and now it is back in the fridge. Go figure......Greg R.

on Aug 01, 2010 | Maxtor OneTouch 4 Plus 750GB External USB...

1 Answer

Maxtor one touch 4 plus problems: Drive not recognized by my Mac. I can hear the hard drive whirring but the computer thinks it isn't turned on.


You need to determine whether the drive is OK. I suggest trying the drive on another computer before you move on.I trust that you have re-booted the mac? Also try a different cable and USB socket just to be on the safe side.
I hope I have been of help but please do not hesitate to ask if you have any further questions.

Feb 21, 2011 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

When I plug my maxtor in, I can hear it "thinking"


use an external usb ide( or if your hdd is sata,then use a sata cable)then insert to a working computer then you can copy your files

Feb 19, 2011 | Maxtor OneTouch 4 Mini 160GB External USB...

1 Answer

Hi there i hav ea maxtor onetouch 4 mini 120 gb.


Remove the hard drive from the Maxtor case, purchase an USB hard drive adapter case, and install the hard drive inside this case. Then you can connect this to the computer's USB port and if the hard drive is OK then this computer will detect it as an external USB hard drive, then you can open the folders and files and back them up.

Jun 29, 2010 | Maxtor OneTouch 4 Mini 120GB External USB...

1 Answer

When I click on My computer, the maxtor OneTouch 4 Plus


Hi there,
You can try installing the drivers for the hard disk. Usually XP and vista operating systems detect the drives and install the drivers by themselves. But sometimes there are compatibility issues, which then require manual installation of drivers. I wonder what the operating system on your computer is. Please get back to me if you need further assistance.
Hope this helps :)

Oct 24, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

When I purchased the Maxtor oneTouch 4 Plus for my Mac, they sent it to me without disk and manual. It does work, but I have some questions. What is that light on the side of the unit... when I press on...


the light is an instant backup button, you need to have the maxtor softwre installed, but when set up correctly the hard drive will create an updated backup of your mac's hd whenever the button is pressed.

Hope this helped.

Mar 04, 2009 | Maxtor OneTouch 4 Plus 750GB External USB...

1 Answer

Need to find software for my maxtor Onetouch 4 plus drive


According to the maxtor website it says, OneTouch 4 Plus Software
To obtain the software for your hard drive, contact Seagate Technical Support by email.
Important: Please include your drive serial number and your mailing address when contacting technical support. The software will be provided as a special download link in the response email to you.

You can contact them using their website http://www.maxtor.com

Jun 23, 2008 | Computers & Internet

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