Question about Office Equipment & Supplies
With 69% magenta drum left, Okidata technician says I need a new drum which according to Okidata is out of warranty. Total pages printed is almost 6000. New toner cartridriges are installed. Machine is less than a yeay old.
Thanks in advance for replying.
Your getting Magenta (red) or cyan (blue) streaks down the page, chances are that image drum is bad.
You can try cleaning the LED heads in the hood of the printer. little alchol or glass cleaner on a paper towel or rag and wipe them off.
sunlight is an image drums enemy, sunlight will destroy the image drum. more then likely, streaks or dots going down the page is that color image drum, even if they're at +90%..
Posted on Oct 31, 2009
Streaks can be caused by a number of things
The toner cartridge
The printer needs a cleaning.
The slot in the printer.
Try cleaning the printer, use a lint-free cloth for the ETB, DO NOT touch the belt with your fingers, the oil from fingers will often make things worse.
Always use a lint-free cloth, if you ever encounter dirt inside the printer, dampen the cloth.
Calibrate the printer.
From the printer's control panel menu
Configure Device-> Print Quality-> Calibrate now.
(Press the Checkmark key to advance through menus)
Posted on Jan 14, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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