Is it normal for a Hotpoint VBXR1070W tub to rotate back and forth (roughly 10 deg.) with each twist of the agitator? With a full load of clothes, this results in a rhythmic thumping noise, and the clothes don't seem to circulate as briskly as they should. I pulled off the front panel to observe the operation, but can't see anything amiss.
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The top portion of the wash tub agitator is designed to rotate in the clockwise direction. It should be intermittent. Turn stop turn stop ....in its normal operation.
There is a set of plastic cams that allow for this function. Below the top agitator the lower agitator goes back and forth. With a short load the water just reaches the upper agitator. Try short load. Other possibility the tub is under filled try increasing the water level.
the agitator should pull straight up, you may have to twist it back and forth as you pull upward. when you put it back on make sure its all the way down and in place, this may be the reason your clothes are getting stuck under it.
may have a bad pressure fill switch and thats the reason not filling all the way have you tried on different load sizes... if this is a top load unit need to check the fill hose that goes from side of tub to pressure switch in console make sure has no cracks or kinks in it... what happens is water fills tub and then pressure from tub water goes up clear plastic hose to pressure switch to tell it to advance to next cycle... may be your culprit. and causing other problems... as far as clothes tearing beware hotpoint had a issue with there tubs coming loose the nut that holds down tub will back off causing exess movement and will allow clothes to get under unit... this unit should be still under mfd warranty... call g.e and get a servicer out there to look at it.. at worst you may have to pay a service charge but parts should be covered along with labor.... good luck pleae vote./...
servicer for 18 yrs heating /air / and all major appliances g.e authorized and lg. authorized for 8 years
The purpose of the upper portion of the agitator is to push the clothes in a downward motion. As the agitator moves the dogs grab and on the backward srtroke the top portion rotates a quarter turn. In the spin mose the agitator only goes in one direction or your clothes would be torn to shreads.As the washer rotates back and forth, the dogs grab the inner walls of
the upper agitator and that forces the clothes into a downward movement
to the bottom of the tub. These dogs will wear out. To test whether or
not these are bad just grab the agitator while in wash mode. The dogs
should advance the top portion easily. If not then they are worn out.
To replace them you must remove the agitator and sit it on the floor.
Hold the base down with your feet and yank the top upwards. After
seperating the 2 pieces you simply install the new dogs and line up the
bottom with the top being careful not to break the little tabs on the
bottom agitator that hold the top in place.