I had the same problem and it took me some time to make my cable. I got this info from fix ya. Reload the software for your unit, I googled garmingps12 and went to downloads from the garmin selections.The software is not compatable with vista, so I ended up using my old computer to do the job. http://pfranc.com/projects/g45contr/assemb.htm
This web site gives good information on making your own cable.
I hope all works for you as it did for me. justaxiom
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