you will lose everything on your phone but this is the only way to get it back . IF! there is no hardware type problem that is causing this.
1. With the device turned on, press and hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip.
2. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:
Warning! Your device will be set back to factory default settings. Please ensure any additional installed programs and/or user data have been backed up before a hard reset is performed.
3. Release the VOLUME DOWN and ENTER buttons, then press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
174 views
Usually answered in minutes!
×