Question about Lexmark T642 Laser Printer

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Printer stops working until reboot

Hello,

I'm using a Lexmark T642 with Windows XP Pro over a USB connection and I have the following issue: After leaving the computer and the printer powered up overnight, the printer will (seemingly randomly) not respond to any printer commands. I get no error messages, the printer simply does not print. The only way I've been able to solve this problem is to reboot the PC. Has anyone had this problem that can offer some advice?

Thanks

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  • Joseph Allan Jun 02, 2008

    I have the same problem with a T642 Lexmark setup on a network. There are four T642 Lexmarks but only one of them has so far had the problem. The printer stops working from the main Windows 2003 Server about once a month however printing directly to the printer from other computers seems to be fine. All Lexmarks use the same drivers.



    Separate issue that may be related;- The drivers were originally installed from versions downloaded off the Lexmark Site. The printers on the server were not setup as shared printers however it was subsequently found if the printers were shared a problem would occur on any computer trying to connect to them, specifically on a Windows 2000 computer "LMAAT2PI.exe has generated errors and will be closed by Windows. You will need to restart the program." The drivers also caused havoc in the Citrix environment. I have just recently run the CD install utility on all environments by installing one Lexmark T642 printer shared and the sharing problem has been fixed for all Lexmarks on the server. I now have to wait a month or two to see if this also fixes the reboot required issue.

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Could you provide an example of the commands you used?

Posted on May 15, 2008

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