Question about RCA DISH Network(r) 311 Satellite System

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Skipping channels Normally my 500 dish goes straight through the channels. It skip 4 or 5 channels between each one

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  • Anonymous Dec 03, 2008

    omg i have the same exact problem :(

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  • 78 Answers

Try a reset on it. push and hold the power button down for 5 or 10 seconds untll it goes off. it will then "acquire" satellite and reload program info and then it should work right.

Posted on Apr 29, 2008

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1 Answer

How can I unblock a channel when I never set a password


Under settings you can select channels that you want to skip!!

Check that the channel desired has not been set to skip under the channel setup menu.

Many TVs over this feature.

Dec 10, 2015 | TV Receivers & DVRs

1 Answer

Vip211k skiping some recordings


Hey silva_juanc,

There can be a few reasons for recordings/timers to skip. To verify the exact cause enter the Daily Schedule and from there select the timer that didn't go off. It should give you a status with more information on what happened.

If you have any other questions you can post them here, or email me directly at thomas.faust@dish.com

Tommy Faust
DISH Social Media Representative

Apr 18, 2012 | DISH Network ViP 211K

1 Answer

Some of new chanel is not coming its skip the chanel #


Hey there, my name is Cheri Torres with DISH Network Customer Service. I wanted to see if I could help you with this issue you are having. I have a few questions I would need you to answer in order to give you the best possible answer on fixing your issue. When you try to input the channel number in the remote does it go to the channel or does it skip to the next available channel? If you are able to get to the channel do you receive any error messages and if so what is the three digit number in the top right corner of the message? The first trouble shooting step you are going to want to try if you have already not is pressing the guide button to pull up your program guide. Once you are in the program guide you will see list at the top left of the screen make sure your list is either ALL SUB or ALL CHAN. If your list is on something other then this you are going to want to press the guide button continuously until it is on ALL SUB or ALL CHAN. If this does not fix your issue the next step you are going to want to try is unplugging your receiver from the power source outlet for 10 seconds then plug it back in. If both options are not working I would like you to contact me to that we can try some further trouble shooting steps. My email address is Cheri.Torres@Dishnetwork.com, you can send me an email with your account number, phone number and name on the account and I would be happy to assist you further. Thanks! :)

Jan 21, 2011 | DISH Network 311 DTV Receiver

1 Answer

Will this receiver work with a dish 500 antenna to receive standard channels only


Hello, this is Matthew Gonzales with DISH Network customer service. To answer your question, yes the ViP211 will work with a dish 500. It will receive the standard channels as you asked, but if you wish to get HD, the dish on your home will need to be upgraded. Hope this helps!

Aug 28, 2010 | DISH Network ViP 211 DTV Receiver

1 Answer

DCT6200 DTV Receiver: the hd channels on my tv skip like it was a scratc...


I may be due to a poor signal to the DCT6200, however if the signal is fine the DCT will need to be replaced.

May 07, 2010 | Arris DCT6200 DTV Receiver

1 Answer

Cannot access channel 73 on TV2


If you are unable to access the TV menu using the buttons on the TV itself it is possible you can with the TV2 remote if it still controls the volume etc. for this TV. If it doe not you will need to find a code for your set in the manual for the receiver or you can go to the following link to find that info as well.http://tech.dishnetwork.com/departmental_content/TechPortal/content/tech/receiver/625.shtml
Assuming you have control of the volume still press the small TV button on the top left of the remote. Now press the menu button and you may be able to access the TV's menu. If so you need to run a channel scan/auto program the TV. You may need to use the buttons on the TV still to maneuver through the menu.
If you are still unable to access the menu you may need to purchase a universal to access the menu.

Jan 11, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My ViP 612 keeps changing the channel on me and deleting and recording things I don't want. It also keep skipping and rewinding shows. What does this mean?


Hi! I will be glad to assist you. Let try to isolate the problem 1st. your channel keeps on changing by itself with out touching the buttons on the remote. Okay, please go to the front panel of your receiver, open the fron t panel right door and push the sysinfo button, it will show the system information screen, check you remote address, ex 1 , lest change the remote address of your remote. how to: press and hold the sat button on the remote until all lights lit on the top, once it all lit, release it and press 9 on the remote, then press the pound button (#) that is under number 9, once you press the pound button, the sat button will flash 3 times then press the record button. you will see that the remote address is change from 1 to 9.. then select done on the screen. then it will go back to your tv show, check if the problem still exist.. if the the probelm still exist.. press the power button on the fron tpanel of the receiver for 10sec then release, after that the receiver will reboot by itsel and you will see attention 015, let the progress finish until it download the programming guide. once you got the tv show again check if the problem still doing , like changing the channels, deleteing the recording and skipping and rewinding.. if the problem still exist, pls call 1-800-333-3474 and talk to dish tech support, you have a dvr lost of function and the box needs to be replace. if you have any query pls get in touch..

Sep 19, 2009 | DISH Network ViP 612

1 Answer

DISH Model 625 skips to the end


Hi claramarie20there are a couple of things to look at when this happens. The first thing youwill want to do is replace the batteries in the remote, after you replace thebatteries you will need to press the MENU button and the numbers of 6-1-1. Itwill take you to the Point Dish screen and from there please select the CheckSwitch tab and then the Test button. After the test completes exit out of allmenus and the receiver will reboot and acquire the signal and it will stop the receiverfrom powering on and off.

Jul 04, 2009 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Dish DVR problems


if the show that you are recording is also skipping on live tv, then it could be 2 things. it could either be a broadcasting issue (which the broadcasting center at dish network would have to correct on their end) or 2. it could be that your dish needs realigned. also if you purchased the dish dvr through dish network their models are quite often refurbished where they fix old models and send them back out. (most satellite companies do this) contact dish network and let them know you are having a problem, they may replace your dvr and if you have a protection plan they will often replace it for free.

Apr 08, 2009 | TV Receivers & DVRs

2 Answers

DISH Network DVR-625 DTV - AUDIO PROBLEM ON LOCAL CHANNELS ONLY


I am probably stating the obvious here but here it goes:
If the 625 is connected to the tv using coax directly try using the RCA jacks to connect directly to the tv. If the 625 goes through a peripheral first, eliminate that peripheral and conect directly to the tv.If the problem exists with different media connections still at the same tv you can remove the coax off of the TV1(3-4) output on the back of the 625 and attach it to the TV2(CH60-73) output.You would then change your tv channel from 3 or 4 to ch 60air or 73 cable(which will be the same channel that TV2 is normally on in the remote room without the 625) Once you are on the right channel you will be able to tune TV1 to your local channel using the TV2 remote. If the audio is good here it eliminates the TV coax input on the TV1 and the coax cable connecting it as the source of the problem. You will have already eliminated any other inputs on the same tv as being faulty by using the other connecting media leaving you with the internal components of the receiver as being faulty. In this situation I know of no recourse except the obvious.

Aug 08, 2008 | DISH Network DVR-625 DTV Receiver /...

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