Question about Canon imagePROGRAF W8200 InkJet Printer

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Printhead error "no error code number" turn power off.

For this problem did you mean replacing the print head or the whole print head assembly.l took out the printhead and it till gave me the same error warning. l thought it might have given a replace print head warning.

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  • laithsaour Oct 26, 2008

    when the plotter intialized I got the message "print head error towrn the power off" and it stopped doing anything even head cleaning I am looking for soltuition to my problem.


  • Anonymous Oct 27, 2008

    i have the same problem

  • artalex Jan 13, 2009

    A have the same problem with my Canon W8200 PG. It is out of order with "PRINT HEAD ERROR" and then "TURN OFF"



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You need to enter a service mode before the error message pops up. hold down paper source button + online.
that should override the message before it pops up.
go to replace print head selection. or do a clean. it may still be working. let me know if this doesn't work....but at least you can still get past the message now! marty

Posted on Dec 27, 2010

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Yeah...I meant the whole printhead assembly.

Posted on May 26, 2008


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(1) With the printer turned on, unplug it
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Phaser 8400 Error Code 07.009.42:265696

Hi carlt322:
Here is your problem.

The printhead is tilted back but not in the park arms and restrained properly. This is due
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1. Check the printhead heater wiring.
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Make sure the contacts on the carriage assy. where the printhead sits are clean also. If your printer is still under warranty it will be repaired free of charge, if not, it sounds like you may need a new printhead. The part number for the printhead is printed on one side, it's always a qy6- number followed by 2 sets of 3 numbers each.

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1. The Printhead/Controller
cable assembly is
2. The environment is too cold
for the printhead to sustain
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1. Make sure the printhead/
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connected to J401 at the
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2. Move the printer to a
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If none of this works you might have a bad printhead. The thermistor on the printhead has gone bad and needs to be replaced.

Please contact me if a printhead is needed or if you have any other questions. I am also an ASR for Printronix meaning I can supply you with new and used parts and printers.


Rory Cardenas
Midrange Repair and Parts
Alsip IL 60803
708-597-4222 x240

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These error codes indicate a problem with the mirror motor circuit in
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After I took out PrintHead and tried to clean it up again, I put it back in with Ink Cartridges and got error code 3813 - also couldn't fix it. Removed Ink Cartridges, turned printer off. Turn back on and it will forget about error code 3813 and will tell you to install Ink cartridges. Do that and error code 3813 is gone and ready to print.

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I guess you're getting an error message which is normally one of the below (causes underneath)

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Error Code 932
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These errors usually indicate a
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on the engine board. If incorrect,
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Error Code 934
Mirror Motor Lost Lock
Error Code 935
Mirror Motor unable to
reach operating speed =

These error codes indicate a
problem with the mirror motor circuit
in the printhead assembly or the
mirror motor cable to the engine
board cable or engine board
assembly. Check the continuity of
the mirror motor cable connected to
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replace the cable. The voltage at
J3-7 measures approximately
+24 V dc. If incorrect, replace the
engine board. If correct, replace the
FRUs in the following order:
engine board
printhead assembly

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