Question about Tomtom One Europe v2 GPS Receiver

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Tomtom won't switch on

My tomtom won't switch on, on its own if it is not connected with the car charger or other kind of charging device. Is it a battery problem? Even though i charge it for hours, still it won't switch on its own. Can u pls help me?

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Just try to reset it, by using a small pin or small needle within 3 sec..

Posted on Apr 28, 2008

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Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

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My Tomtom 300 Go won't charge?


It appears that the battery will not hold a (good) charge anymore. If it is still under warranty, contact TomTom to address that problem. They may replace the unit for you.
It is not unusual for (rechargeable) batteries to loose it's capability to hold a good charge if it is plugged in (to a power source) all the time, even while it is not in use.

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My Tomtom will not turn on even if it is on the charger.


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

Jan 07, 2011 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom wont turn on even when i charged it all night


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

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1 Answer

My tomtom won"t turn on


If you have a tom tom from the GO models
they hace a reset button you can press with a pin were the mount fits.
When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom

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1 Answer

TomTom will not charge battery, have tried in car and on mains. Indicator light is on but unable to switch on, I have tried to reset but no joy.


1) Even if the battery is not able to keep the charge, it should work ok if it is connected to the charger or the docking station, since any of these two methods provides constant power. Does your GPS work fine if it is connected to a charger cable?

2) I have seen some reports related to the battery not being able to hold the charge, especially with GPS that are older. How old is your GPS?
The procedure for changing the battery is a bit long and involves opening your GPS, removing the internal battery and replacing it. Of course, you'll need to get a new battery first. Also, opening your GPS will void the waranty, but I assume your GPS is old enough to be out of the waranty anyways, but this is your call. If you think you will be comfortable opening the GPS, the detailed steps are in a word document with detailed instructions and pictures that you can download from here (the instructions are too long to post):
http://www.filestube.com/398bf3cce81ab36e03ea,g/TomTom-GO-x20.html

Please report back the exact TomTom GPS model you have and I'll tell you where you can get a battery replacemment and how much it will cost.

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Seeing as it charges from the computer
I doubt that it is the tomtom.

I would suspect either the outlet in your car or a posible problem with the lead even if it is new.

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3 Answers

I have a question concerning the tomtom 910. When plugged into the car, the tomtom goes off and on and the battery is constantly low. However,when I charge it at home, it stays on for about 4 hours. What...


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My Rider 1 is showing the same sympton. Was working fine now I can't get past the initial "Tomtom" screen.

Does it power up when connected to the mains charger?- No, need to prod reset and then turn on manually.
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Any ideas welcome

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1 Answer

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If it will switch on when connected to mains or car charger then perhaps your battery has had it. My battery no longer retains charge even when not in use. Suggest try new battery.

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