Question about Tomtom One Europe v2 GPS Receiver

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Tomtom won't switch on

My tomtom won't switch on, on its own if it is not connected with the car charger or other kind of charging device. Is it a battery problem? Even though i charge it for hours, still it won't switch on its own. Can u pls help me?

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Just try to reset it, by using a small pin or small needle within 3 sec..

Posted on Apr 28, 2008

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Posted on Jan 02, 2017

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Why does my tom tom keep going the shut down page every 10 seconds I have pressed reset but makes no difference I ride bmw r1200rt


One possible cause is that your battery is low or the battery can no longer hold a (good) charge. In this case, the TomTom is shutting down because there's not enough battery to keep it running, even though it is plugged into a power source.

To determine if the battery is the cause, try to charge the TomTom battery .... using a (USB) connection to your computer, or a direct power source (i.e. while the TomTom is not being used). Let it charge for a few hours until the batter charge indicator shows that it is fully charged (or just leave it charging overnight).
Then, unplug the TomTom from the "charger" and power it up. If the TomTom (battery) doesn't hold a (good) charge, the device will shut down within a few minutes, e.g. 10 mins or much less.
When you (then) plug the device into a power source, and it doesn't stay on (i.e. it keeps shutting down after 10 seconds), you can safely conclude that the battery is the cause of your problem.

Apr 24, 2016 | Tomtom GPS

1 Answer

Unable to turn it on ,only lighted screen and connection ca be seen


First of all, make sure the battery is fully charged. If you're not sure your car charger is working, try charging it with a USB-cable on your PC/Mac.

Once the battery is charged, RESET your TomTom.
Old TomTom's have a RESET button on the bottom. One model has it's reset button hidden under a cover.

Newer devices don't have a reset button. You reset them by "KEEP PRESSING THE POWER BUTTON A LONG TIME"

Try pressing even more then a minute. Eventually you should hear the TomTom "Drumm Roll" (the starup sound), and your GPS would start normally.

If this doesn't work, Try updating the device firmware using a USB-cable and the right software depending your device. Older devices use TomTom HOME, never ones use TomTom MyDrive.

I wish you a lot of succes!

May 14, 2015 | Tomtom GPS

1 Answer

My Tomtom 300 Go won't charge?


It appears that the battery will not hold a (good) charge anymore. If it is still under warranty, contact TomTom to address that problem. They may replace the unit for you.
It is not unusual for (rechargeable) batteries to loose it's capability to hold a good charge if it is plugged in (to a power source) all the time, even while it is not in use.

May 06, 2012 | Tomtom GO 300 GPS Receiver

1 Answer

My Tomtom will not turn on even if it is on the charger.


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

Jan 07, 2011 | Tomtom GO 700 GPS Receiver

1 Answer

My tomtom wont turn on even when i charged it all night


If your tom tom does not seem to charge, then there seem to be a problem somewhere in the unit. You need to run a check on the battery, the charger and the device itself.

First test the charger by trying to use it on another device, if it charges the device, then it is working perfectly fine, but if it does not, then it means the charger is bad and need to be replace with a new one.

Test the battery also, by inserting it into another device, plug it with a well tested charger for about 2 hours to see if it will hold a charge. If it does turn on, then it means your battery is intact, but if it does not, then it means the battery is dead and cannot hold a charge. And the solution to that is for you to replace the battery.

Test the device by inserting a well tested battery in it, and connecting a well tested charger on to it also, if it does not charge, then it means there is a problem with the connection port or something with the device.

After carrying out these tests, you will be able to detect the problem and how to solve it.

I hope this information was helpful to you.

Jan 06, 2011 | Tomtom GO 510 GPS Receiver

1 Answer

My tomtom won"t turn on


If you have a tom tom from the GO models
they hace a reset button you can press with a pin were the mount fits.
When you plug in the charger the green light should come on to say it is chargeing.
Try the car adapter to charge the tom tom

Dec 13, 2010 | Tomtom GO 700 GPS Receiver

2 Answers

My tomtom one no longer recognises the car charger.I have purchased a new one from a dealer and it won''r make it charge.I can only bharge it with my bomputer hook up cable...what can I do now?


Seeing as it charges from the computer
I doubt that it is the tomtom.

I would suspect either the outlet in your car or a posible problem with the lead even if it is new.

Aug 28, 2009 | Tomtom ONE GPS Receiver

3 Answers

I have a question concerning the tomtom 910. When plugged into the car, the tomtom goes off and on and the battery is constantly low. However,when I charge it at home, it stays on for about 4 hours. What...


Connect your TomTom to the car charger and turn it on. Tap the lower right hand cornor where the sat. signal graph is. On the screen that comes up check to see if it is chargeing while connected to the car charger. It should say charging in the upper right hand cornor where it shows the battery status. If it isn't charging then you have either a bad pin on your windsheild mount or your charger is not working. If the charger is not working it may be as simple as replacing the fuse in the charger.

Jul 19, 2009 | Tomtom GO 910 GPS Receiver

2 Answers

Tomtom Rider GPS won't turn on


My Rider 1 is showing the same sympton. Was working fine now I can't get past the initial "Tomtom" screen.

Does it power up when connected to the mains charger?- No, need to prod reset and then turn on manually.
Does it switch on when connected to the bike cradle? - No, only sign of life if by manually turning on but only get as far as the Tomtom screen, not the main menu.

Any ideas welcome

Jul 14, 2009 | Tomtom RIDER GPS Devices

1 Answer

Tomtom rider will only switch on whilst under mains power and on


If it will switch on when connected to mains or car charger then perhaps your battery has had it. My battery no longer retains charge even when not in use. Suggest try new battery.

Feb 10, 2009 | Tomtom RIDER GPS Devices

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