Question about Sony Cyber-shot DSC-M2 Digital Camera

1 Answer

My camera says "Turn the power off and on again" and the lens doesnt open. what will i do? please help. :(

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  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Feb 11, 2011

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jackboy
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SOURCE: dark screen

Two reason for the screen to be dark
1. If you can see 'shadow' images on the screen, this implys the backlight tube or the inverter circuit has blown.

2 If No images show up at all then this is a mainboard failure
This is assuming the batteries are ingood condition and the camera powers up..

Check Vivitar support for repair/replacement options.
If under ewarranty it will be replaced
If out of warranty - New Camera Time

Posted on Dec 31, 2007

bobint17
  • 270 Answers

SOURCE: please turn camera off & then on again

off the camera again and try to open the menu and try to reset it .if the problem persist send it to the survice center

Posted on Feb 03, 2009

pauman
  • 248 Answers

SOURCE: casio ex-z77/ lens error

you might have pushed the lens into the barrel. small lens barrel has 3 metal pins that ride inside the larger lens barrel as it twists. Pushing it sometimes cracks the plastic holding these 3 pins in. one way to fix it is to carefully disassemble the entire lens barrel. be careful...sometimes a part just snaps, or is already snapped. The easiest way would be to replace the lens assembly with a good one you can get from another camera like this. There are no spare parts for cams like this so you can try to get another cam that has a different damage other than the lens barrel.

Posted on Jul 05, 2009

  • 1 Answer

SOURCE: camera lens keeps opening and closing and message

I followed the other people's suggestions with the compressed air and shaking the camera. I also, turned the lens a little to the left and the camera works perfectly. Thanks, again for everyones help.

Posted on Oct 11, 2009

  • 1 Answer

SOURCE: Sony Cybershot Lens Stuck inside!!!

I have the exact same problem with my Cyber-shot; the lens is stuck inside. After trying everything to loosen it (like wedging a razor knife between the sections, even dropping it or banging it against a book, etc) non of which I recommend, I finally got it open by PUSHING on the black telescoping section surrounding the lens itself. For some reason, this worked!

Posted on Mar 02, 2010

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1 Answer

My Benq DC 3410 suddenly doesnt turn on but seemed to be in a semi-open mode..Its screen has a low light but doesnt charge anymore.Any idea how i might open it so i can completely turn it of. Your help...


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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off the camera again and try to open the menu and try to reset it .if the problem persist send it to the survice center

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