Question about Brother MFC-5840CN All-In-One InkJet Printer

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Unable to clean error

I went through the sugestions and tried bit when I get to the purge it wont let me enter the no.s to reset? I have a Brother 5840 mfc only4 mo.s old? I also get a error 5A? Any help will be so appreciated. The nearest approved repair service is over 80 miles away.TY

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Purge station defective. if you have the machine for 5 month give ti back to dealer . its in warranty!

Posted on Apr 27, 2008

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1 Answer

How to reset unable to clean 50 on dcp-j125


Hi,
Try to reset Purge, it just might help.
1. press buttons OK, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press blue MONO start button to select PURGE which requires it to be pressed a number of times before PURGE appears on the LCD screen of the printer

4. then use the up'down key and OK button to enter the reset code 2, 7, 8 and 3 keys to reset the counter : Note this does not overwrite the number next to PURGE on the LCD screen but once the last number is added it gets reset to 0000

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode
Clean unable 46 error on dcp 135c brother printer

Jun 03, 2014 | Brother DCP 165C Compact Color Inkjet...

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Brother MFC-230c with error message Clean unable 4F What do I need to do to correct?


4F message indicates that the printhead is RIP, you will need to replace it to make it work again. Before you replace it, you may want to try this, see if it will remove the clean unable error message: Access the internal maintenance mode by pressing the Menu/Set button, then press * 2 8 6 4 within 2 seconds. This should put you in the maintenance mode menu. Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3. This will reset the purge count value. Then the printer will restart, hopefully without the annoying cannot clean message.

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1 Answer

Clean unable 46 error on dcp 135c brother printer


the proper reset code sequence to reset DCP printers without numeric keypad should be as follows:

1. press buttons OK, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.

2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0

3. press blue MONO start button to select PURGE which requires it to be pressed a number of times before PURGE appears on the LCD screen of the printer

4. then use the up'down key and OK button to enter the reset code 2, 7, 8 and 3 keys to reset the counter : Note this does not overwrite the number next to PURGE on the LCD screen but once the last number is added it gets reset to 0000

5. press Stop/Exit key to go to root of maintenance mode

6. enter 9,9 to exit maintenance mode

May 19, 2010 | Brother DCP-350C InkJet Printer

2 Answers

Will not clean servies


Brother MFC-5440CN Unable to Clean error and may work for some others.


Hi you can try
This works with most Brother printers

Procedure how to reset the error 46 error (unable to clean). This can be done on every Brother inkjet machine with a numeric keypad.

- Machine off
- Switch on the machine while holding down the “menu” button until all the leds are flashing on/off. Now you are in “maintenance” mode.
- press 80
- press the “mono start” button several times until you see “purge: xxxx”
- press “2783” in order to reset the purge counter. You will see: “purge:0000”
- press “99” to exit the maintenance mode

Now you are able to print again, but actually your ink absorber box is now full with ink. Ink flooding can happen if you don’t replace this ink box


Also can try.

Reset code.
Press menu then*2864 within 2 seconds (maint should be on the display and all the lights should be flashing, if not try again) press 80
then keep pressing black/mono start button until screen displays ‘purge count’
press 2783 to reset purge count
press stop/exit key
press 99
machine should return to normal



May 04, 2010 | Brother DCP 115C All-In-One InkJet Printer

3 Answers

Clean unable 46


C D WORLD NAGPUR 09960014121


HI ALL HOW TO CLEAN DCP ERROR CODE 46

the proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
3. press up arrow key several times to get to the Purge item
4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
5. press Stop/Exit key to go to root of maintenance mode
6. enter 9,9 to exit maintenance mode

C D WORLD NAGPUR 09960014121

Apr 09, 2010 | Brother DCP 165C Compact Color Inkjet...

2 Answers

Brother MFC-425CN...ERROR MESSAGE READS...UNABLE TO CLEAN...TRIED EVERYTHING IN MANUAL????? WILL NOT SCAN OR PRINT...OR TEST PRINT ETC ETC...


You need to contact brother regarding that error message. It simply means that your printer's purge counter is full and you just need to RESET it to ZERO. I already have a post regarding this "unable to clean" error but it is for Brother DCP-150C. I also got it from a Brother Tech Support. So I think the commands in my previous post is different since you've got a different model. Better ask a Brother Tech Support for the procedure in resetting the purge counter.

Anyway, this is the post, if the sequence is right for your device, then this will work:

1. To enter MAINTENANCE Mode: Press MENU, MONO START, 4X on ARROW UP. (within 2 seconds).
2. Using arrow up button look for the following:
a. 8 then press SET/OK
b. 0 then press SET/OK
3. Using MONO START, just press it until the word "PURGE XXXXX" comes out.
4. Using arrow up button look for the following:
a. 2 then press SET/OK
b. 7 then press SET/OK
a. 8 then press SET/OK
b. 3 then press SET/OK
This is to reset the purge counter. Then press stop/exit
5. Using arrow up button look for the following:
a. 0 then press SET/OK
b. 1 then press SET/OK (To reset unit)
a. 9 then press SET/OK
b. 9 then press SET/OK (To exit Maintenance mode)

Dec 27, 2009 | Brother MFC-425CN Multi-Function Center...

1 Answer

Unable to clean print heads


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 - defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 24, 2009 | Brother MFC-640CW All-In-One InkJet...

1 Answer

Dcp115c brother unable to clean


BROTHER INTERNATIONAL
ATTENTION: CoDEC0012 "JOHN" email oblacks_pit@yahoo.com

UNABLE TO CLEAN?
1. TO ENTER MAINTENANCE MODE: PRESS MENU, MONO START, 4X ON ARROW UP (WITHIN 2 MINS)
2. USING ARROW UP BUTTON LOOK FOR THE FOLLOWING
a> 8 then press SET
b> 0 then press SET
3. USING MONO START, JUST PRESS IT UNTILL THE WORD "PURGE XXXXX" COMES PUT.
4. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING: "FLUSH"
A> 2 THEN PRESS SET
B> 7 THEN PRESS SET
C> 8 THEN PRESS SET
D> 3 THEN PRESS SET
THIS IS TO RESET THE PURGE COUNTER
5. USSING ARROW UP BUTTON LOOK FOR THE FOLLOWING
A> 0 THEN PRESS SET
B> 1 THEN PRESS SET (TO RESET UNIT)
C> 9 THEN PRESS SET
D> 9 THEN PRESS SET (TO EXIT MAINTENANCE MODE)

THAT'S ALL FOLKS JOHN

Jul 24, 2008 | Printers & Copiers

3 Answers

Unable to clean ... Brother MFC 3240C


Machine Error 46, Purged Ink Box Full

The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An initial purge, for example, advances the purge counter by 187 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unusable.

When an internal Machine Error 46 is generated, the user will see an "Unable to Clean" external message and will be unable to use the printer. The "Unable to Clean" external message can relate to many different internal error codes however.

The user can establish the internal Machine Error Code as follows: unplug the unit, hold down the Menu/Set key, re-insert the power plug while holding down the Menu/Set key. The internal Machine Error Code will be displayed. Unplug and re-plug the unit again before continuing to the steps below.

If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.


Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the up arrow key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

May 27, 2008 | Brother MFC-3240C All-In-One InkJet...

8 Answers

Unable to clean error on Brother DCP115C


Pls refer below to clear the "Unable to Clean" error:

1. Enter MAINTENANCE MODE: Press MENU, MONO START 4x on ARROW UP within 2-3 sec
2. Using the ARROW UP botton, press botton and wait for the ff #:
a. 8 then press SET
b. 0 then press SET
3. Using the MONO START, just press until the word "PURGE XXXXX" comes out
4. Using the ARROW UP botton, press botton and wait for the ff #:
a. 2 then press SET
b. 7 then press SET
c. 8 then press SET
d. 3 then press SET
e. Press Stop/Exit
(This is to reset the purge counter)
5. Using the ARROW UP botton, press botton and wait for the ff # to appear:
a. 0 then press SET
b. 1 then press SET (to reset unit)
c. 9 then press SET
d. 9 then press SET (to exit maintenance mode)

If after this procedure you still encounter problem, see your service center
Hope this will solve your problem "unable to clean".

epc.

Mar 10, 2008 | Brother DCP 115C All-In-One InkJet Printer

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