My printer won't print any document since the day that i accidentally unplugged the socket while i'm printing.. need your help. i've got so much to print.. thanks..

The printer requires both cartridges to have ink before the printer will initialize and operational. Even if you are only printing black and white both cartridge have to contain ink or the printer will error out. This is standard on all ink jet printers from every manufacturer. You will have to get ink before you can print.

Problem is with carriage unit.

Its simply because the cartridge is not making a good contact with its socket.
1-switch off the printer and totally unplug it 2-clean the cartridge properly
3- check the cartridge clip
4-return cartridge and send a feedback to us

Try to re-seat the cartridges in the printer. Open the printer cover > remove the cartridges > close the printer cover > re-brick you printer by pulling out the power supply - black box behind the printer where the power cord is plugged in, and re-plug after 10 seconds. When the printer turns on, reinsert the cartridges and close the cover. Try to print a document again to verify that the problem is fixed.

If that doesn't help, the problem could be due to a clogged print cartridge nozzle. Please follow the steps below to fix print quality issues with your model:

1. On your computer, go to Start menu.
2. Go to Programs.
3. Go to Lexmark 2600 Series folder.
4. Select Lexmark Solution Center.

From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through to clean the print cartridge nozzles.

After printing the test page, try to print a document again to verify that the problem is fixed.

Unplug the printer for at least overnight. I have 3 of these printers and all 3 have done this. All 3 came back after being unplugged for a long period.
Personally, I think a class action suit might be in order.

Hi Bill,
Have you tried the printers on another PC?Please do.

• Whats the Operating System on your PC?Do the printer drivers correspond with that Operating System?If not,download the corresponding drivers from this dell support site. This you select under compatibility.
  
• After uninstalling the printer,disconnect fully and unplug from power.Reboot your PC before installing the printer again.

Hope this helps.Thanks!

Try to re-insert the color cartridge into the printer and make sure it is properly seated in the cartridge carrier.
If that doesn't help, try to clean the print nozzles. Please follow the steps below:
1. Press Copy. 2. Press Options until Maintenance appears on the display. 3. Press the right arrow until Clean Cartridges appears on the display. 4. Press Select. A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles. 5. Print your document again to verify that your print quality has improved.

Turn the printer off.
Disconnect the AC power.

On your computer, click Start
Click Control Panel
Click Printers
Select the Dell Printer
Uninstall it
Restart your computer
Turn the printer on
Allow the computer to reinstall the device-device for the printer.
Print a test page.

You can clear the printer memory by switching of the power and unplugging the printer from the mains socket. The problem may actually be that the Windows print queue is holding on to the document, in which case you need to remove the document from the print queue on you PC.

test page printing but doc files not printing....

HP DeskJet 6940