Question about Microsoft Xbox 360 Console

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On xbox live i think ive been hacked because i cant sign into my account it says membership invalid but i still have a few more months on it this happend my friend and ye got his account back i was wondering if you could do it for me thanks

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Contact Microsoft and tell them about it. They have e-mail and Toll free numbers that you can call. There's really nothing we can do about it here :(

Posted on Aug 09, 2010

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1 Answer

I forgot my xbox password


If you can't sign in to an Xbox Live profile on your console, here are other ways to find your Microsoft account OR recover your password.
  • Go to login.live.com and try signing in with what you think is your Microsoft account (email address and password). If you can sign in, the email address and password you entered are valid. Next, go to Xbox.com and try signing in with this same information. If you're prompted to create an Xbox profile, the Microsoft account you entered is not currently associated with an Xbox Live account. Otherwise, you will sign in and see your gamertag in the upper-right corner of the screen. This email is associated with an Xbox Live account.
  • Check your email accounts for messages about your Xbox Live membership (search for messages about "Xbox Live" or "Microsoft billing"). This may help you determine which email address is associated with your Xbox Live membership.
  • If you have forgotten your password, when attempt to login, click the "Can't access your account?" link below the credential boxes and then select "I forgot my password." You'll then be brought through a step-by-step process to recover your account password.

Apr 03, 2014 | Video Game Consoles & Games

1 Answer

If my son has XBox Live Gold Membership do we just need an internet connection to play or do we require extra GB per month to play?


The xbox live gold membership is paid for when you buy it. It never runs out until you have used all of the time you bought. Like say you bought a 12 month subscription it will last you the whole year until the day you bought the last one and activated it. Only time you use money is when you want to buy something from xbox live. All you need is the internet wifi or direct cable works. You can actually use your xbox live account on any xbox. Say if his friend has an xbox and has xbox live he can then use his account on his friends xbox to play online with his friend. You dont have to worry though every time he goes to an xbox he has to recover his xbox live account info so no one else can use it while he is using it. There is also a few new updates to keep his account safe as well when he does want to do something like that. also you can go into family settings and make it so he cant buy anything with out a pass code even put a timer on it with a pass code to limit time of play. So inclosing no you dont have to buy GB it just uses your internet connection and it does cover the cost of play for as long as you bought the subscription. Hope this helps :)

Feb 22, 2014 | Microsoft Xbox 360 Console

2 Answers

We have played the xbox call of duty for 3 months. game now telling us that profile could not be used . wanted us to renew our gold membership. the console was preowned. do we have to renew or can we...


To play ONLINE Call of Duty then you will need a Gold account. I am assuming that you had bought a 3 month membership to Gold and that is why it has run out?

If the Xbox 360 is used then you still might have a few free trial periods free for 1 month Xbox Live. If I recall previously you could load up to 4 trial accounts. So try just creating a new user profile and see if it doesn't give you one month free for that account? If not then the previous owner has used all the trial accounts.

Make sure you don't use a credit card when signing up to Xbox Live though... it will automatically be set to charge you for renewal when your Gold Account runs out.

If you have to get a Gold account then I recommend you purchase the Live cards at your local store. Some people go onto Ebay and find cheap deals... but I have heard of a few people complain when getting cards that don't work.

Aug 10, 2011 | Video Game Consoles & Games

2 Answers

My xbox signs in to xbox live and everything but when i try to play a game of call of duty online it tells me (the current profile is not allowed to play on xbox live ) how do i solve this problem


Hi. You probably only have a silver XBOX Live membership. In order to play online multiplayer, you need to upgrade your account to a gold membership. For details on how to upgrade your account, click here.

Feb 01, 2011 | Microsoft Xbox 360 Console

2 Answers

I bought a xbox live card cant fine were to put the numbers to get xbox live


Those features that you cant use are the access. Go to anything that requires xbox live in the main menu and press it. It should then give you a option to connect to xbox live. then you simply follow the on screen instructions and its done!

Dec 29, 2010 | Video Game Consoles & Games

1 Answer

Could you tell me in steps how to conect to xbox live


Step 1 Form your Xbox 360 you need to be connected to the Internet by a straight LAN line or wirelessly. You can test you connection by going to the setting screen on your Xbox 360.
  • Step 2 Once connected to the Internet for your Xbox 360 go to your main account screen and find the tab that says "Join Xbox LIVE" click on that link then follow the simple instructions that the Xbox LIVE will provide. At this point you should have a name in mind for your gamer tag.
  • Step 3 Xbox 360 LIVE has several different options available for memberships. They are a monthly, 3-month and 12-month membership accounts. I would recommend a simple one month account if you just wanted to check out the features offered on XBOX 360 LIVE. If your an avid gamer and love to play games online with friends, the 12-month Gold membership is the way to go.
  • Step 4 Once you've completed the process of joining Xbox 360 LIVE, they will send you a confirmation email confirming your membership. Now you can log on to Xbox 360 LIVE and start doing this like customizing your avatar and playing online multi-player games.
  • May 26, 2010 | Microsoft Xbox 360 Elite Console - Black

    1 Answer

    Xbox live will not connect to network. Would it tell me if my subscription has expired? I bought new HDD in Dec and received a free 3 month subscription.


    yes it would tell you if live had expired !
    did you buy the xbox new or used ??
    if used it is possible it has been banned from live access ??
    if it has been banned buying a new harddrive wont get it back on !
    if you bought it new & have never had a live account before then take the free month trial befor you use the 3 month u got ! just go thru the process of signing up to 'silver' membership ! what eva it asks (as it does a few times) refuse 'Gold' membership ! and select 'Silver' !! if it hasnt already had the free 1 month trial it will say at the end of signing for silver.....to try gold for a month to see what ur missing ! :-)
    after the month is up...use the 3 month you got !

    hope this helps

    Feb 13, 2010 | Microsoft Xbox Console

    2 Answers

    I have a xbox live gold account and i have a friend round how can he play xbox gold live with me without membership


    If you met him online then he has to get gold. you get 1 month free when you sign up a new membership. if you actually know him then he could play on your xbox as a guest.

    Jul 08, 2009 | Microsoft Xbox Live 12 Month Gold...

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    Xbox live trouble


    You should be able to enter your credit card number and pay the $50 yearly straight through the xbox. Check it out in the dahboard and look for live on there.

    Mar 24, 2008 | Microsoft Xbox Console

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    Xbox live subscription


    Xbox support perhaps? I belive they'll be best fit to get you thru.

    Mar 16, 2008 | Microsoft Xbox Console

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