Question about Cell Phones

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I want to delete the games I have in my cell phone (S500i) but it says "Operation failed". Something happened and there's a duplicate for each game now. For example, there's 2 "FIFA 09"s (2 same games) and I can't delete either of them. I tried deleting them on my PC, it still didn't work. What should I do?

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Hello and Welcome to FixYa!

Se Phones, Aahh! I love them, got K300, then W550i, then T303, now a days W595, nearly all of them got this issue, so frankly the solution is on my fingers now, if you are afraid of a little DIY (Do it yourself) stuff, then there is no simple solution. But if you got the USB Data Cable of your phone and ready to solve this, then you can, you definitely can.

Ok, before going to the solution let me tell you the reason behin including d this, its a famous Firmware Bug of SE Phones, and the solution lies in updating/flashing the Phone's firmware, it is as simple as 123, but the problem is you will loose all the data incluting, music, pics, contacts, rings, videos... So you have to back them up before updating. You can use PC Suite for this, it will take a minute to backup and then a minute to restore after.

Ok, now if you want to Update the Firmware, all you have to do is to download SE Software update Utility, from the link I've provided below. Download it, install it and run the application, the wizard will guide you on how and when to connect the Phone. I'll also recommend you to read the "Before you begin" section there, because this may be the first time you are doing this.

In case you are having issue, you can hit back to FixYa anytime, no worries, we are here to help.

If you think I was of help, your token of appreciation in the form of rating will be esteemed.
Concerned, Nooh
P.S: S500i Update Utility

Posted on Aug 08, 2010

  • andrej_arsen Aug 08, 2010

    I tried that, it said the phone wasn't charged enough (it was at 50% like the wizard said it should be) and it didn't install the update. I reinserted the battery and tried again, but no cigar. Then I found out the phone couldn't turn on, so now I'll take it to the shop to get fixed and I will try the update Utility again. Thank you for your (quick) answer, I'll let you know what I've done if I can.

  • Nooh bin Sikander
    Nooh bin Sikander Aug 09, 2010

    Sure, I'll be waiting, In case you find yourself still in trouble, don't worry at all. We can also flash the firmware with custom files that isn't much efficient, but I'v also done it many times. The better thing is you only need two files, a 3rd party software and cable. I remember my phone was about 22% charged and I updated the firmware 2 times, with 15% remaining in the end. So, there is always a room.
    First try to do what you suggested, then do update my about the status.


    Concerned, Nooh.

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