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PLEASE HELP ANYONE! I WENT INTO THE ADD/REMOVE PROGRAM SECTION WITHIN THE CONTROL PANEL! I THOUGHT THAT DELETING THE WINDOW SECURITY UPDATES FROM 2007/2008/2009 WOULDN'T CAUSE A PROBLEM, BUT IT DID--BECAUSE NOW I AM NOT ABLE TO USE MY MAGIC JACK VOIP PHONE DEVICE!! I EVEN TRIED REMOVING THE MAGIC JACK PROGRAM AND THEN TRIED TO REINSTALL IT AGAIN TO SEE IF THAT MIGHT WORK! I EVEN USED ALL OF THE DIFFERENT USB PORTS, BUT IT DOESN'T SEEM TO WORK!! IT SOMEHOW DOESN'T SEEM TO RECOGNIZE THE DEVICE! YOU KNOW WHEN YOU PLUG IN A CAMERA AND THAT WINDOW POPS UP--ASKING YOU WHAT PROGRAM YOU WOULD LIKE TO USE TO OPEN UP THE DEVICE WITH!!?? IT IS NOT SUPPOSE TO DO THAT!! THE MAGIC JACK ONCE YOU PLUG IT IN INITIALLY--IT SUPPOSE TO JUST AUTOMATICALLY INSTALL ITS PROGRAM ONTO YOUR PC OR LAPTOP!! IT DOESN'T EVEN DO THAT ANYMORE!! :-( CAN ANYONE PLEASE HELP TEACH ME STEP BY STEP ON HOW TO RESTORE WHAT I HAD DELETED, SO THAT EVERYTHING I DELETED WOULD GET RESTORE BACK TO NORMAL LIKE HOW I INITIALLY HAD IT!! I DELETED THESE FILES LAST WEEK ON WEDNESDAY! 8/4/10 THANK YOU ANYONE THAT COULD HELP ME!!

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  • beejee20 Aug 09, 2010

    THANK YOU SO MUCH FOR YOUR HELP!!! :-)

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Yes there is an option that you can use to restore deleted files. Its called System Restore. You did not provide any information about your Windows version so the procedure may be a bit different.

From XP onwards the System Restore option is found: Start --> Programs --> Accessories --> System Tools --> System Restore. You can also access it through Help and Support by typing System Restore in search bar.

Try restoring your Windows to a date where it worked fine. Try the most recent date before you started experiencing this issue.

You should also check if the Magic Jack is working OK by plugging it another PC.

If System Restores fails, its better to backup your data on D: and reinstall Windows than to keep looking for a solution. This will save you time and frustration.

Posted on Aug 08, 2010

Testimonial: "THANK YOU SO MUCH!!! YOU WERE VERY HELPFUL OUT OF ANYONE ELSE!! IT IS VERY DETAILED AND EASY TO FOLLOW!!!! THANKS AGAIN!!! :-)"

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SOURCE: PLEASE HELP ANYONE! I WENT INTO THE ADD/REMOVE

tru use on windows the dos command :

so you 1st get the restore cd provided with computer. then put on cd drive and boot machine.

then choose the boot device on f8 menu and choose cd drive.

then loads the rescue cd and continue, until you decide repair windows or new instalation , it will ask for winkey: is a label on side of computer is 25 numbers and letters key.

Posted on Aug 08, 2010

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PLEASE HELP ANYONE! I WENT INTO THE ADD/REMOVE PROGRAM SECTION WITHIN THE CONTROL PANEL! I THOUGHT THAT DELETING THE WINDOW SECURITY UPDATES FROM 2007/2008/2009 WOULDN'T CAUSE A PROBLEM, BUT IT...


Hello there,

Just do a Windows Update. Of course by doing this, your windows copy of license should be guinuine, otherwise, it would cost you more trouble.

After updating, you need to reinstall the magic jack again.

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