- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
You probably will need to replace the optical drive (CD/DVD drive) in your laptop. Go to Google and search for "Dell Inspirion 6000 CD/DVD drive" to find a replacement. To be sure it's the CD/DVD drive that's defective and not your operating system software, you could also try to boot from a boot-able DVD disk.
Does the player play Audio disks? if so then it could be a software issue. It sounds more like the CD laser has died on your unit. The CD/DVD unit has two lasers, one for the CD side of things and another for the DVD. If still under warranty get replacement. Hope this helps. don
see if it can still boot the cd , put in a windows cd go into the bios and set the cd as boot device in boot order. save and exit with cd in drive you will get a prompt at boot to press any key to boot cd do this and let it run until the next prompt screen then exit . if it never will boot the cd , time to replace drive.
You need to re-install The Drivers ( software to make the Device Work ) I,d suggest visiting Acers Driver Site. typing in the model number of your laptop. and searching for a Suitable Driver for CD/DVD Rom.
Operating system depending, you can right click on the device and try un-installing it. reboot the computer. and you should get a message new devive found. and give you the option to re-install the driver for it.
Unfortunately we cannot post links for you to Obtain these Drivers, But i,d look at global.Acer.com Support and Download.
You didn?t mention the type of disk (something you burned or bought) or the physical condition of the disks (brand new, some scratches or lots) but if they?re commercial CDs or DVDs and you can play them in another laptop or player you should be able to play them in your laptop consistently.
About the only thing I would recommend doing to a new laptop drive still in warranty would be to clean the drive using a commercial CD cleaning disk. If you still have trouble reading commercial CDs that play in other devices I would contact the manufacturer?s technical support for repair.