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Also along with not being able to hear the call coming through. My volume on my keypad does not work at all it remains silent even though the volume on the keypad is clearly on. What should I do?

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  • nayaatherley Aug 08, 2010

    Everytime I try to call someone. My phone says that is is calling and the timer starts immediately. Yet I do not hear a ring at all. What should I do?

  • alectucker20
    alectucker20 Feb 09, 2013

    im having a simular problem. i can call someone and hear them. i cant hear another person when its on speaker. also when people call me i cant hear my phone go off. my volume is up, ive called verizon and they said to take the battery out and put it back and its still not working. what do i do

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Hello,

Reset the phone back to factory default as i will advice, this should fix all the problem with the phone, follow the steps below to reset your phone.

go in to tools/phone settings/security/reset phone. Security code is six zeros and the passcode to reset is the last 4 of your programmed phone number. this should fix the problem.

Take care.

Posted on Aug 08, 2010

  • alectucker20
    alectucker20 Feb 20, 2013

    it works fine now. thank you so much

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