Question about Epson Artisan 800 All-In-One InkJet Printer

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I have an Epson Artisan 810 printer. All of a sudden, the printer will not print the black color. I just changed that cartridge and that didn't help either. Thanks!

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Hi you should clean the print head and you need to take out the cartridge and pay close attention as you put it back into the printer because it may not be fitted in place properly.

Posted on Aug 08, 2010

  • 1 more comment 
  • dave_epstein Aug 08, 2010

    I had tried that... what I'm realizing is that it prints OK when I print from my computer but the scanner isn't working properly, so it's not copying properly

  • Hilton Bristol Aug 08, 2010

    Thats a problem with the copier you can try this troubleshooting method

  • Check all the cords to make sure they are connected properly. Make sure there is paper in the printer.

  • Step 2Have a friend look at the printer. Is there something you might be missing? Even the most trained eye misses something every now and then.

  • Step 3Pinpoint the problem area. Are you having problems with the ink or paper supply? There is a different course of action for each problem area.

  • Hilton Bristol Aug 08, 2010

  • Step 4Find the troubleshooting section of your owner's manual. You should be able to find step-by-step instructions on how to diagnose and fix common problems.

  • Step 5Go to Epson's website. There are online instructions that can help you with most problems.

  • Step 6Call customer service. They will be able to guide you through detailed instructions to get your printer back on track. If you need parts or you need to send the printer to be repaired, they can assist you.

  • ×


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