Question about KitchenAid KSCS23INSS Stainless Steel Side by Side Refrigerator

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The freezer is not as cold as it should be, although frozen things are still solid, ice cream is soft. The gasket around the door is very hot.

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  • KitchenAid Master
  • 43,501 Answers

Hi,

As the weather is getting warmer for many people their freezerThe freezer is not as - 2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Refrigerator2_bing.gif Repair
http://www.fixya.com/support/r4024657-refrigerator_condenser_coil_cleaning

Refrigerator TrouThe freezer is not as - 2_bing.gifg2_bing.gif Refrigerator Compressor
http://www.fixya.com/support/r3885294-refrigerator_troubleshooting

Refrigerator Compressor Start Capacitor and Start Relay
http://www.fixya.com/support/r4023749-refrigerator_compressor_start_capacitor

heatman101

Posted on Aug 08, 2010

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Posted on Jan 02, 2017

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1 Answer

Freezer in my refrigerator is not freezing some things like ice cream and ice pops solid


Get a freezer dial thermometer (about $5-10 at grocery or box store) and check the temperature, then adjust the freezer (NOT refrigerator) setting dial (usually just inside the top of the cold cut section) a number at a time colder and see how that changes the temperature.
Vegetables and ice cubes freeze hard at about 28-30 degrees F, so freezers are usually set at about 5-10 degrees F, and not above 15 for safety. However, ice cream that is high in cream content generally will be runny to about 25, and soft down to about 0-10, so you may need to set your freezer as low as zero degrees F.
The comment on cleaning the coils is very important - you should do that about yearly, or more often if you have shedding pets. Be gentle with them - you do not want to bend them, as they carry refrigerant fluid, and repairs are expensive. The coils can be under or on the back of the unit, and it is best to not only vacuum them out, but also to blow them out if possible before vacuuming - with compressed air hose if you have it, else with a cleaned-out shop vac on blow setting. Be sure after you blow it out that the fan (usually accessible from the back by removing a cardboard cover after disconnecting power) is not blocked by a clump of lint - it should spin freely. The compressor (roundish tank with wires and tubing coming out of it) should also be blown / brushed off, as lint accumulation makes it run hotter, which reduces freezing capacity.
Also - try putting your ice cream as low in the freezer unit as possible (cold air sinks), and as far back as possible so it does not warm up as much when you open the door. Side-by-sides are bad for this, because all the cold air pours out every time you open the door. You might also try packing something around the ice cream to reduce the effect of opening the door - like bags of frozen vegetables, for instance, or even a wrapped layer of cardboard (although that will also make it take longer to initially freeze).

Jul 06, 2015 | Kenmore Refrigerators

1 Answer

Ice block


There is some cooling in the freezer which is allowing the temp to raise above freezing for a brief period. Check gaskets and or the temp setting. Is ice cream hard or soft. Ice cream freezes at around 15-18 degrees. My guess is that the door gasket is allowing air inside the box.

Feb 03, 2013 | Samsung RF265AA Bottom Freezer French Door...

1 Answer

Everything in our freezer is frozen solid except for the ice cream which is soft and mushy, the freezer is only about 3-4 years old and we checked and it is turned up to the coldest setting, any ideas what...


If this is a self defrosting model make sure that you don't have frost build up on the back wall of the freezer causing the air not to circulate like it should. If you do have frost build up other items will eventually start thawing as well. If this is the case you have a defrost problem.

If this is not a self defrosting model then make sure it does not need defrosting.

You normally will notice ice cream being soft before you notice other things thawing.

Also make sure the door is shutting good and you may try putting the ice cream in a different location.

Jul 20, 2010 | Kenmore 20.3 cu. ft. / 575 liter Upright...

1 Answer

Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.


This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

Sep 20, 2009 | Refrigerators

1 Answer

Ice Cream and frozen waffles won't freeze.


LOL ! SO in other words in plain english your repair man told you needed a brand new refrigerator - Ok from your description here we can rule out low refrigerant or compressor problems, defrost timer and controlboard issues. I too have waffles and they DO get frozen although not as hard as ice - the less water molecules they have the less they are frozen hard. but nonetheless, my waffles are NOT soft, neither is ice cream

What I would ike you to do is put one of those refrigerator/freezer type thermostats, you can get those round ones, place it in your freezer leave it there 24 hours and look again - Optimal freezer temps is 0F once compression cycles off - if you areusing the extra cold setting, -10F - For refrigerator don't go over 40F - optimal temp of 36-38F.
Another method you can place a bowl of water and use one of those probes and measure the temp of the water in your fridge. If your temps are within safety levels do not worry - your ice is frozen and your frozen food is frozen - Some ice cream tend to be softer, especially the extra creamy type. If your refrigerator has a dial to adjust temps, raise it slightly and wait 24 hours and check your temps again you might need to bump down the temps a bit - if you have a control panel and 2 settings they are usually COLD or COLDER, set it to COLDER and check again - in the COLDER setting your compressor will shut down once your freezer hits -10F that should be quite enough to have even your waffles and extra creamy icecream frozen - if some of the liquids in your refrigerator is too cold or freezes, set it back to COLD or re-adjust the dial. Once you determined that your freezer AND refrigerator are within SAFETY levels as per the food safety guidelines and using the proper methods of testing, then you have nothing to worry about. Make sure your fridge and freezer are not leaking cold air by checking your door gaskets using the famous dollar bill technique by closing the door on the dollar bill and trying to pull it out - if there is no resistence and can easily come out, you have a gasket leak - check in different places on the gasket. As long as you can determine that your freezer and fridge temps are SAFE don't spend a dime ! If your temps are NOT in the safe range you probably have leaky gaskets - if the compressor seems to run all the time, you probably have dirty condenser coils that need to be vacuumed cleaned or dusted off using a condenser brush.

Aug 17, 2009 | Amana Refrigerators

1 Answer

My ice cream won't stay frozen in my freezer.


Hi: Meat and other frozen foods will be rock solid at 32degrees. Ice cream will be soft it needs 0degrees to be hard. It sounds like your freezer is above 0 degrees. You tried the adjustments. Make sure the coils on the bottom are clean. They will warm a ref if they are dirty. A coil brush from the hardware store or a air compressor (plan on dusting the house when done. Just vaccuuming the front isn't enough. That's an older model but one of the controls affects both the freezer and fresh food. When it's running turn one down; if it turns off the compressor it affects both. The other control is just an air balance, to direct how much air gets to each compartment. I hope this helps, Jeff

May 31, 2009 | Maytag MSD2756G Side by Side Refrigerator

1 Answer

Freezer seems as if it is not cold enough


Your sensor is packed in ice and giving false reading (always frozen)

You NEED to defrost. Will take 2hr

Turn off or Pull plug on freezer
Take everything out and put in cooler, brown bags, large bin or boxes to stay cold
Defrost by setting large pail of boiling water in each side bottom of freezer and closing door(s) for 1/2hr
Open freezer, empty pails in sink and use pails to hold large chunks of ice from freezer that will come out easily
Toss out ice chunks
Check sensor to be sure it is no longer packed in ice
Wipe down interior dry
close doors
plug in
wait 1/2hr
reload with stuff you want to keep
Done!

Mar 26, 2009 | Refrigerators

3 Answers

Refrigerator not that cold and freezer not freezing well


between the door and freezer is very hot, and the refrigerator is not that cold and the freezing is freezing but not that well, ice cream is soft but meat freeze and ice is not melting. Also behind the fridge at the bottom is very hot.

Jun 05, 2008 | Kenmore 64802 Top Freezer Refrigerator

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