Question about Insignia 50 in. Flat-Panel Plasma HDTV
This an be the power supply, or there is a component on one of the processor boards that is starting to fail.
The only way the tech can service this is to have the set opened, and wait for the fault to occure. When the set is doing the fault, he has to check the power supply distribution outputs, and at the same time use a digital scope to follow the video path through the various stages. This is a long an complicated process to find the exact fault.
Once the tech knows which board is giving the fault, he can then change the complete circuit board to fix the set.
I think what is happening is that when the set is coming in, they are not spending the adequate amount of time on it to find the fault. This type of problem is very time consuming to find.
What you can do is make a video of the fault, write the video to a DVD, and bring the set back with the DVD to show them the fault.
If you have a friend with an HDTV you can bring your DVD player to his place and try it for a while on his TV set. This would verify the player for sure.
I doubt you have an AC power problem. You can easily prove the AC power by putting a lamp on it.
When I have had this type of fault, I ended up finding the defective board in the TV and replacing it. One time, it was the customer's DVD player that was causing a fault.
Next time you buy a TV set I would suggest to you to pay a little more and stick with a major brand of TV set. They have better factory support, and are of better quality.
Posted on Apr 27, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 10, 2016 | Insignia Televison & Video
Feb 22, 2013 | Televison & Video
Aug 27, 2011 | Insignia NS-LCD26-09 26 in. HD-Ready LCD...
Aug 27, 2011 | Insignia NS-LCD37 37 in. LCD TV
Nov 04, 2010 | Insignia 42" LCD Flat-Panel HDTV
Aug 02, 2010 | Insignia 42" LCD Flat-Panel HDTV
Jun 18, 2009 | Insignia LCDTV26 26 in. Television
May 02, 2009 | Insignia IS-LCDTV32 32 in. Television
Mar 08, 2009 | Insignia Televison & Video
Dec 28, 2012 | Insignia 50 in. Flat-Panel Plasma HDTV
614 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: