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I have a dell dimension e310 with a cd burner. It was having problems at some point, dont know what so i think my sister ended up uninstalling the burner from the computer. Now if you click the burn tab on windows media player it says connect a burner and restart the player. I have in the past burned cds on this so how do i do that now.

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Computer unplugged from power, computer case open, follow Anti-Static Precautions.

[Anti-Static Precautions:
Your body carries Static electricity.

Static will fry out (Short Circuit), the hardware components inside a computer.
(Hardware component examples such as the Processor, Harddrive, Motherboard, {Chipsets}. Ram Memory, and so on)

Computer UNPLUGGED from power, work on a table.
(On a bed, a couch, or Directly on a carpet floor, are HIGH areas of Static)

Open the computer case.
TOUCH the metal frame.
This action will relieve your body of Static.

Should you get up, and leave in the middle of working on your computer, upon your return be SURE to Touch the metal frame again ]


Unplug the power cable, and the interface cable, from the optical burner in question.
Press the Power On button in, and hold it in for a count of Five seconds. (And I mean FIVE seconds at least. Count 1001,..1002,..1003,..1004,..1005)

Let go of the Power On button.
Do this procedure Two more times.

What you are doing is clearing CMOS Error Codes, and resetting BIOS back to the factory default settings.

Plug the power cable, and the interface cable, (40-pin flat ribbon cable), back into the optical burner.

Close the computer case.
Plug the computer back into power.
WAIT 1 minute, turn the computer on.

After Windows loads you should see a pop-up out of the task bar,
"Found new hardware".
(And perhaps another pop-up, "Found 'Optical drive name' XXXX")

Going to Device Manager, and trying to roll over, update, or uninstall the optical drive, hardly EVER works, IMHO.

(Start > Right-click on My Computer >Left-click on Properties > Hardware tab > Device Manager > + sign next to Disk drives > Right-click on optical drive name > Drivers tab > Then Roll Over, or Update, or Uninstall)

Need to know how to open that puppy up? (Open the computer case)
What the power cable is, and what the interface cable looks like?

Dell Support > Dimension E310 desktop computer > Service Manual,

http://support.dell.com/support/edocs/systems/dim3100/en/sm/index.htm
A) Removing the Computer Cover
(DON'T forget about the Anti-Static Precautions!)

Back to main menu;
B) Removing and Installing Parts

1) CD/DVD Drive

(data cable is the interface cable)

Posted on Aug 08, 2010

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