Question about Acer Aspire M3641 Dual Core E2200 PC Desktop

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I bought an acer aspire m3641 for my partner over 1 yr ago, all was fine till suddenly the machine would not run anymore, when we switch the system on it will not let us log into the desktop as it does not get that far , the screen goes black with a white flashing - < symbol, my friend tried to fix it but failed , as we did not get a re-boot disc with our package all we got was 2 blank disc's that we have now been told by our supplier that we had to use them to back up our drivers (which we failed to do so as we had no idea what they where for) and my friend seems to think that my drivers are wiped somehow can you send me some info on what the problem me be and or how to fix the problem as i am hoping my friend is wrong and has switched something off he should not have or moved something he should not have moved so i thought it best too ask the experts

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Hi you might be able to boot from safe mode.. turn on pc when the first screen comes up press f8 key (not f plus 8 ...f8 key on the top of key board) press it a few times and a screen should come up asking you you do you want to start in safe mode or safe mode with networking or boot from last known good configuration...selct boot from last known good configuration and hit the return key or enter key and see does it start it could be a virus or an incompatible programme you installed if that doesnt work check and see if anything has come loose inside the pc like the CPU fan be sure to discharge any static from your body by touching the metal frame before you touch anything inside the pc...if that doesnt work you can do a full reinstall of your operating system you can buy them online just google it or try ebay if its vista or windows 7 just google it ...from my own expierence i'd say the cpu fan is loose check it out on youtube theres a few videos there showing how to do it...i will not be responsible for any loss of data i hope this works best of luck....bonnell

Posted on Aug 08, 2010


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