Question about Sharp BDHP20U Blu-Ray Player
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Posted on Jan 02, 2017
Go to sharps website and download updated firmware version for your model, then transfer the file to the blu ray using a usb mass storage device. I had to do that to mine it would not play new blu rays and i just bought the darn thing should've come updated. Good luck!
Posted on Dec 28, 2008
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
You need to force the player to the the Top Menu of the disc.
The way to do this is: load disc, wait until it says "Reading Completed" (about 1 minute).
Wait for the PLAY icon ">" to show in the upper right corner (this may take up to 30-40 secs).
Once you see the ">" Hit the STOP button on the remote to get to the player's splash screen.
From the Sharp splash screen Hit the "Top Menu/Title List" button on the remote and wait for the circulating dots and then the disc menu appears.
Play the movie from the menu and you should be good to go.
Posted on Sep 16, 2009
goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play
Posted on Apr 24, 2010
Try completing the update.
The update file can be found here http://www.sharpusa.com/CustomerSupport/ProductDownloads.aspx
Select bluray disc players
model not listed
type in model number
Then click on search
Click on the instructions and read thme if you need to. If you do not need to read the instructions click on the firmware and save it to your desktop. After the download has completed open the folder and click on extract all files under folder tasks, which should be on the left of the window nearer to the top.
At this time insert a 1, 2 or 4 GB flash drive into your computer. Then in the window click on next if you need to or browse and then my computer and then the icon of the usb device itself. Click on extract or next. When it is done safely remove the usb device from your computer by clicking on safely remove hardware located near the time on the bottom right hand side of the computer monitor.
Click on the usb device and click on stop. Remove it from the computer and place it in the back of the bluray player. Turn the tv and bluray player on as if you were going to view a bluray. There shouldn't be any discs inside. Press the setup button on the bluray remote control. Choose settings. Choose software update. Begin the update. After it is completed turn off the bluray player before removing the usb device.
If the usb device needs to be reformatted or if the zip file folder is placed on the usb device instead of the extracted file the download will not be successful.
Posted on May 11, 2010
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