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Philips gogear will only display 'please connect to pc' but pc will not register it as a drive

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Not all Philips players register as a removable drive.

Which model do you have?

SAxxxx?

HDDxxxx?

Posted on Apr 29, 2008

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Need to register product? ALSO UNABLE TO INSTALL


Hi shirleyrate,

You can register your Philips GoGear mp3 player @ http://ow.ly/5R6mX.

From the Support Site, you can download software, find manuals, and read FAQ's:

http://ow.ly/5R6pf

If you have any additional questions or issues, Consumer Care can be reached @ 1-888-744-5477 - an agent can walk you through set-up and installation over the phone.

Hope this helps! If so, let me know by rating this solution so that I can help others more effectively!

How to Install:

IMPORTANT: Before doing the installation, please make sure that your PC is running Windows XP (Home or Professional) Service Pack 2 or Windows Vista. For all legal licensees, Windows Service Pack (SP) upgrades are free. Also make sure that you have the administrator privileges on the PC and all antivirus and spyware software is disabled.
  1. Install the music and photo software as well as the device manager by inserting the installation CD into the CD-ROM drive. (If the installer menu is not displayed automatically, please click the start.exe file in the root directory of the CD in Windows Explorer.)
  2. From the installer menu, select your preferred language; the welcome screen will appear. Click NEXT to advance through the next pages until you reach the Install Software page, and then click NEXT to start the installation of the Philips Device Manager and Windows Media Player.
  3. Follow the on-screen instructions to complete the installation.
  4. As soon as the installation is completed, restart your computer, and then connect your player to the computer using the supplied USB cable.
  5. Once the device is connected, you may see the device appear in the task bar or as a folder in Windows Explorer. Now, you can launch Windows Media Player and use the software to transfer music to your player.

Jul 30, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My GoGear Raga MP3 Player is detected in my PC but when the time i access it. a pop-up will display and prompt "Please insert a disk into drive [g:]" and i look at the properties the file system...


if your mp3 player is compatible with memory card insert one then connect the player to the pc
if not, it's obligatory that it shows 2 drives: one that can not be opened ( the drive "g" in your case ), the other is the one you can use to copy your data & files

Jul 02, 2011 | Computers & Internet

3 Answers

Philips GoGear HDD6330 MP3 Player will not sync music files onto it? How do I fix that and has deleted all previous ones! Please help>


This could be the player's connection mode in combination with your synchronization software. If you are using Windows Media Player or Philips Songbird to sync, the player will need to be set for MTP connection mode. Most other software that works with regular flash drives will need the player set for MSC connection mode. Whatever you are using, simply try the other mode.

To change the connection mode, select "PC connection preference" in the Settings menu of the player.

If you found this information helpful, please indicate as such.

Apr 12, 2010 | Philips GoGear HDD6330 MP3 Player

1 Answer

Message showing - player problem connect pc and fformat player


i have philips gogear sa 1356/97 mp3 player.it is not working .when i switch on the player a message displays "Player Problem-Connect to pc-format player". My PC not detecting the device.

Jan 19, 2009 | Philips GoGear SA1350 MP3 Player

1 Answer

MY GOGEAR MP3 PLAYER IS NOT FORMETING


Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.

-Tha Mp3 Doctor

Jan 13, 2009 | Philips GoGear SA178 MP3 Player

1 Answer

MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Problems with my phillips pss120/00


kwekukei, Have you tried power on, volume raise switch (+) at same time ?
Have you got the Philips software on your PC ? (wwww.usasupport.philips.com)
you will also need to have wmp version 10. (although others report it working on vista)











Oct 08, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips firmware upgradation


on switching on mesage displays connect it to pc and repair using philips device manager , what to do now ?

Jul 06, 2008 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Please connect to pc


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 29, 2007 | Philips GoGear HDD1850 MP3 Player

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