Question about Royal 80x Shredder

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Shredder won't shred forward but works in reverse

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Either the "eyes" are dirty or faulty, or the pcb has gone. Call Royal at 1-800-524-0799 for parts availability. When you get it working again only run the unit at 70% of its max rating... this provides less stress on the motor and internal parts.. the machine will last longer and you will have fewer jams.

Posted on Aug 14, 2010

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2 Answers

My Staples shredder will work in reverse just fine but it will not move forward, rendering it unable to shred anything.


They do this when they get dirty. There is a sensor that tells when it is full, the sensor gets paper dust on it and wont work in forward.
You need to clean it real well. If that does not help then the issue is something else like sensor failure.

Nov 21, 2016 | Staples Office Equipment & Supplies

1 Answer

Why doesn't forward shredding work?


  • The jam was not cleared completely
  • The shredding mechanism was damaged in the process of clearing he jam

Nov 28, 2015 | Royal 150MX Cross-Cut Shredder

1 Answer

My Executive Machines EPS 1200X shredder works in reverse, but does not shred.


there should be a forward/ reverse switch that is used to unjam paper being shredded. check that
if it is automatic then check for paper stuck in the shredder causing the reverse action.

May 12, 2015 | Shredder Office Equipment & Supplies

1 Answer

My Black & Decker Shredder #BD-61 all of a sudden does not work. I used it tonight, but the next time I tried it does not work. The lights come on in both positions, but


On some shredders when both the forward and reverse LEDs are on it can indicate either a jam or a full receiver bag/ container (the area that the shredded paper is fed into).
Try the following steps:
  1. ) unplug the power
  2. ) open up the shredder (see 1 on diagram)
  3. ) empty out all the shredded paper (see 2 on diagram)
  4. ) check that the shredding jaws (both the entrance and exit) are clear of any shredded material (see 3 on diagram)
  5. ) put everything back together
  6. ) plug power cord back in
  7. ) force the shredder into reverse (see 4 on diagram)
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Hopefully you should hear your shredder motor running. If it is switch it to automatic and try shredding again

Jan 24, 2015 | Shredder Office Equipment & Supplies

1 Answer

My shredder will only work in reverse.


There must be a button on the shredder you need to push so it works forward, this button has 2 options: forward for shredding, and backward to push caught papers out of shredder.

Jul 07, 2014 | Cross Royal 7 HT700X Shredder

1 Answer

Fellowes P35C works in reverse but not forwards


In forward operation, a detector senses the presence of material in the feeder and turns it on. Reverse operation is selected by switch position; no sensor is involved. I would bet that if you remove power and turn the shredder upside down you will find bits of shredded paper clogging your shredder, particularly in the center area where the detector is located. After thorough removal of debris, you should be back to normal operation

Feb 03, 2013 | Fellowes P35C Black Cross Cut Shredder...

1 Answer

Shredder won't shred. can't hear motor in the forward setting only in reverse


Silverfox007:

There is a paper sensor at the throat of the machine that turns the machine on when it is activated by the paper when the paper is inserted. Something has happened to that sensor. Unplug the machine and remove the shredder head from the basket. Use a screwdriver to remove the screws at the bottom of the shredder head and open the shredder head. Look where the paper is fed into the machine and you will see the sensor. It may be unplugged/wire broken/sensor flag broken off... You'll know what to do when you identify the problem.

Sep 06, 2012 | Office Depot ATIVA DX120P Shredder

1 Answer

Shreds in reverse only


I think there is a shredded buildup on the bottom. Unlpug the device ... turn it over and clear out the residue you will find there.

Sometimes I find the addition of shredder oil during the shredding process helps to eliminate this problem. Get the oil where shredders are sold.

May 31, 2010 | Tech Solution TS-4500 Shredder

7 Answers

Shredder won't shred any more.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Mar 27, 2008 | Office Equipment & Supplies

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