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I have a jeskjet 4180 which I used with windows XP. I got a new HP slimline in December with windows 7. I loaded the 4180 software in the HP. It worked ok for a while and then started filling up the que without printing. I tried reloading the software and was notified that the 4180 was not compatible with windows 7. Now it only prints when it feels like it. It will hold jobs in que for hours and then print them out the next time I turn the computer on. I'm told that there was a "patch" that would fix the problem. HELP Jim

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  • jcthreatte Aug 07, 2010

    I followed the instructions, but am unable to "do a driver" update from that site. Do I need an update? Why does it work only infrequently or not at all? Is my printer not compatible with Wintows7?

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Hello

OK, here is something you can try:

Firsly, if you the windows updater enabled, it is not a unusual occurance for this specific situation to happen. The problem is that your computer downloads and installs updates on Windows 7 as microsoft provides service packs to fix known bugs. Fixing one problem, will then sometimes result in a new bug occuring.

Also, if you have virus protection, you need to update it as regularry as possible, because some maleware corrupts driver files, leaving a registry error.

So, at this moment with the information presented, i would suggest that you uninstall the software and driver associated with the printer. Download the latest driver and software for this OS and Printer. Install.

Click HERE to download the latest driver and software for this printer.

After the latest install, the printer should work. All you need to do once directed to the download page, is to select the operating system you are using, 32/64. Download the driver and software, install.

Please do not hessitate to let me know if you have any further questions.

Kind regards
Andrea

Posted on Aug 08, 2010

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Do a driver update from windows. Go to device manager, navigate to the printer 4180. Right click the printer, properties and do driver update. Let it update from the internet. It will update the driver from Microsoft site withe the correct driver. Alternatively, get the most recent drive for windows 7 from HP site.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3177566

Posted on Aug 07, 2010

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