Question about Canon PowerShot SD770 IS / IXUS 85 Digital Camera

1 Answer

I'm getting "Lens Error, Restart Camera" What does this mean?

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Posted on Jan 25, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

I have a lens error, restart camera. How do I restart camera?


lens error,as the lens unable to function normally,becauz the lens movement is arrested due to the failure of the gear box,guide and guide-pins damage so contct camera tec.

Mar 07, 2010 | Canon PowerShot SD700 IS Digital ELPH /...

1 Answer

When I turn on my canon camera it says Lens error restart camera, what do I do? How do I restart my camera?


"restart camera" just means turn it off and on again. Have you dropped it by any chance? If you have a lens that telescopes out and you dropped it, it's probably not aligned properly anymore. You probably need to take it in to get fixed - which can get pricey, unfortunately.

Nov 14, 2009 | Canon Cameras

1 Answer

Lens error, restart camera


Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned.
Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal.
More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.

Apr 28, 2009 | Canon PowerShot SD850 IS Digital Camera

1 Answer

Lens error, restart camera


i had the the same lens error restart camera problem for almost a month.  If you haven't already, try restarting the camera with the sd1000 in the view pictures setting.  This may allow the lens to retract into position. Next, with the lens extracted, try looking down on the camera from the top to see if the lens is angled downward in any way.  If it is, this means it is jammed into place on one side.  Simply use your fingers to slightly push the lens into proper position.  If you hear a pop, you should be in business! hope this helps!

Jan 22, 2009 | Canon PowerShot SD1000 Digital Camera

1 Answer

How do i restart my canon camera?


Restart means turn it off and on. But I believe that you failed to mention the other words that go with this error, namely "Lens Error, Restart Camera". Sadly, restarting the camera usually does not work to correct the lens error.

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 11, 2008 | Cameras

1 Answer

Lens Error, Restart


Nikon System error help????

Sep 05, 2008 | Nikon COOLPIX L12 Digital Camera

1 Answer

Lens error, restart camera


the beeping sounds means that your camera lens is stuck. contact the manufacturer (canon), for a possible solution...or they can even send u a new one. My friend dropped her SD630 and had the same problem...she contacted canon, and sent in her camera to be fixed, but it wasn't fixable, so canon sent her a brand new camera. hope this helps.

Jun 14, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

Canon PowerShot SD630 LENS WONT CLOSE,LENS ERROR RESTART CAMERA


I have the same problem. How do you restart the camera. I have pulled the battery and SD card, but can't get to a menu screen to restart to camera.

Apr 16, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

1 Answer

Help please


I'm assuming you have a lens error which is giving you the restart message.
It is kind of misleading, but to restart the camera means to power cycle the camera or remove and reinsert the battery.
If you do have a lens error, if restarting the camera doesn't work, you'll need to get the lens fixed if to remove the error.

Dec 17, 2007 | Canon PowerShot SD600 Digital Camera

Not finding what you are looking for?
Canon PowerShot SD770 IS / IXUS 85 Digital Camera Logo

Related Topics:

87 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Cameras Experts

kakima

Level 3 Expert

102366 Answers

TC CAMERA REPAIR.Com...

Level 2 Expert

169 Answers

old marine
old marine

Level 3 Expert

1986 Answers

Are you a Canon Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...