Question about Kenmore 3.8 cu. ft. HE3 Front Load Washer

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Door locked with door open

I see that I am not alone in my frustration with the error codes and operations from my HE3. Rarely the filter is clogged (not a difficult fix but it easily could have been designed to be very easy).

New twist: while checking out the drain problem the door-lock mechanism locked with the door open and will not unlock. I've let it run through cycles and also used the pause/cancle button to try and get the lock to open. No luck. Anyone know how to trip the switch to unlock?

In advance, thanx.

--jbII

Posted by on

  • jbII Apr 27, 2008

    Power off; power on, lock still won't disengage. It was fairly easy to access tho' 4 small hands would make the job easier. Looks like a new lock is needed - now, to find the part. Thanks for the advice.



    --jbII

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If you have already tried leaving unpluged for hour or so new lock is in order..pull spring off door seal around edge ..roll seal back 2 torx screws hold lock in placed 2-3 plugs attached to lock..fun comes getting spring on but actually not that hard 4 hands make it easier

Posted on Apr 27, 2008

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