Question about Kenmore 16.7 cu. ft. / 473 liter Upright Freezer 23725

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When we open the freezer door, there is ice inside on the top of the freezer door and on the top of the inside of the freezer. We clear it off, but it continues to come back. What is the problem and how can we fix it? thanks

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Take a hair dryer heat the gasket then apply light coatof vaseline
Put something heavy on it for a few days if it is chest type.

If this was helpful please rate me.
Leo Ponder Appliance-Tyler,Texas
imufo2@sbcglobal.net

Posted on Aug 07, 2010

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Why is my top shelf freezing up so easily


When opening the freezer door on a hot humid day, you allow this hot humid air inside that freezes on very cold surfaces. Cool your home with AC, it will get rid of the excessive humidity to reduce your freezer problem. The less time the freezer door is opened also helps to reduce the ice buildup.

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The freezer works fine, but it ices up on the inside.


If the ice is clear and hard, the issue is a leak during defrost (if it has such a cycle)

If the ice looks like snow, replace the door gasket(s).

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ICE BUILD UP ON INSIDE BACK OF FREEZER.


The air in the freezer is circulated by a fan, there are a number of possibilities
1. Is the internal fan running, this may be switched by the door opening, to test push the small switch on the door frame ( if fitted). If the fan is running go to
2. If the fan is running can you feel air coming out of the bottom of the duct inside at the bottom.
3. If there is no air coming out of the duct the duct is possibly blocked with ice, or the cooling coil at the top is iced up.
4. If there is no air flow then the best and quickest option is to empty the freezer, store your goods elsewhere, switch it off, use a wedge to keep the door partly open and leave off for at least 24 hours. You may find a large pool of water on the floor after this and you will also need to dry out the inside of the cabinet.

Icing of this type is caused by
1. Door not being closed properly, door misaligned or faulty door seals.
2. Putting "hot" product (over 2deg C / 34 deg f) into the freezer.
3. Not covering or sealing product being stored in the freezer.
4. Defrost timing not working (ask your service guy) for this and the rest I'm afraid
5. Defrost heater not working
6. Blocked condensate drain
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Hope this helps

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I've just had a similar problem. I fixed it by removing the large panel on the back of the inside of the freezer. I found a large build up of ice at the bottom of the freezer which seems to have developed because the drain hole at the bottom of the freezer was blocked. I defrosted the ice, cleared the drain and now the freezer is working fine.

Jul 23, 2010 | Kenmore 16.7 cu. ft. / 473 liter Upright...

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Ice maker is overflowing


Older icemakers have a bar that drops from above your ice bin; once the bin is full the bar is raised and trips turning the ice maker off so that it won't dump. If your's is this style, try manually pushing the free end of the bar upward so that it locks in the upward position. Newer ice makers with the ice bin in the door have a small panel that moves to the open position when the door opens and closes when the door closes. Mine also includes an optical sensor that is visible when this panel is in the closed position. Try placing a non-clear tape over the optical sensor (don't know if that will work or not but worth a shot). If effective in stopping the ice flow then call a repairman. If none of this works, turn off the water supply coming out of the wall to your freezer.

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1 Answer

Our upright freezer drips water on the floor. We believe the seal is bad since ice also forms inside at the top of the door. Is the seal replaceable or should we buy a new unit?


Self-defrosting refrigerators/freezers dispose of the water generated during the defrost cycle, usually via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates.

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator/freezer compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

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1 Answer

Self defrosting deep freeze not defrosting


The excess frost in those areas is probably caused by leaky door gasket seals. They should be tight enough to hold a dollar bill securely all the way around. A defrost problem would start on the coils behind the back cover inside the freezer and would also appear on the back wall before it did on the door edges.

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Ice build-up on the inside top of of freezer door


yea def , not normal, nor an acceptable amount of ice forming there( good pic). heres what i have been told to try and with good results
first make sure the door gasket is sealing all the way,(small gaps in ht emagnets at extreme corners) is common but with a little amount of "mortite"or "permagum can sometimes be insterted behind the corner of gasket to assist filling the void.
second a small amound of a white/clear silicone be applied to the outer perimtere of gasket, to minmize air movemnt from between gasket and door panel.
lastley in oyour second pic i see "frost free" written on a plastic air deflector. you can remove that with 3-4 screws on backside of it, and then reinstall with a small spacer so as the baffle now with sit with a 3/8in. gap between it and the top of the freezer liner.( a brass ferrel from the compression fitting of a plumbing fitting is just the right size)..... the theory behind this is to prevent the air from gatting "trapped" in the void created when the door closes-- air can now pass back and forth freely.
I hope this gives you some satisfaction if not I would advise another tech be sent who is willing to call for factore tech support( ths is where i got my info from)

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The drain has most likely frozen over. It is at the bottom behind the back panel inside the freezer. You will need to remove all of the ice and run hot water down the drain until it is clear.

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