Question about Samsung RS2578BB Side by Side Refrigerator

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I too am having problems with my Samsung RS2555SL ice maker. The tray twists to eject the ice, but then gets locked in that turned position and won't go back to the 'fill' position. I bought an entire new unit, installed it, pushed the test button & it all works perfectly! however, now it won't fill with water!!! I've checked the service manual and ran a diagnostic. I got an I/M function error code "5" which says the ice ejector and level failed 3 times or more but don't know how to 'reset' it so that it will start to fill with water! Any suggestions would be most appreciated! Thanks!!!

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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ginko
  • 19396 Answers

SOURCE: ice maker will not push out ice cubes once frozer

That means that the evaporator fan system that releases the the ice cubes is not working as it should.

The heater, or evaporator fan and heating system must be checked, and fan, or solenoid, or element must be replaced.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

Posted on Nov 29, 2008

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Sea Breeze
  • 4654 Answers

SOURCE: Please help. I have a Samsung RS2555SL

I will assist you with your ice maker problems if you like, Thanks Sea Breeze

Posted on Nov 26, 2009

  • 1 Answer

SOURCE: Samsung ice maker tray won't reset

I had the same problem and would "temporarily" fix it by opening the front plastic cover (remove the 4 screws) and CAREFULLY remove the front - sometimes all the plastic gears will fly off but you can get them back because they only fit one way. Once the gears are off, you can reset the tray back to its fill position. Fit the gears back into place. Replace the front cover and it worked like a champ for a couple of weeks when I'd have to do it all over again. I finally got tired of it and ordered a new unit through ebay. Easy to replace BUT now the water won't come on to fill the tray!!!! UGH Hope this helps

Posted on Jul 10, 2010

  • 2069 Answers

SOURCE: Samsung RFG295AA Ice maker

You could try to Reset the ice maker. there should be a red button by the side of the icemaker. After resetting, wait 24 hours and check if ice production has begun. please also check this very useful guide on how to get on otherwise.
If your ice maker still doesn't produce ice after following all of these suggestions, schedule your unit for service

Posted on Jan 06, 2011

mpcheeseman1
  • 1400 Answers

SOURCE: Samsung RS265TD Ice maker does not

Hello
Either the fill solinoid is bad or the inlet tube at the ice maker is frozen.
Try running a hair dryer to remove any ice that may be blocking the water from coming into the ice maker tray.

Posted on Jul 28, 2011

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The icemaker of our Samsung side by side refigerator gets full and clogged up frequently and although we can hear the machine churning inside, ice is not dispensed. We have put in a new water filter after...


Either the icemaker support is broken, DA61-01801A or the ice tray is damaged or has lime buildup. The ice tray is supposed to twist when it flips: an off-center stud on the tray catches the support, while the tray is still turning. If it does twist but does not release ice - replace or clean the ice tray, part number DA63-02284B

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Samsung ice maker tray won't reset


I had the same problem and would "temporarily" fix it by opening the front plastic cover (remove the 4 screws) and CAREFULLY remove the front - sometimes all the plastic gears will fly off but you can get them back because they only fit one way. Once the gears are off, you can reset the tray back to its fill position. Fit the gears back into place. Replace the front cover and it worked like a champ for a couple of weeks when I'd have to do it all over again. I finally got tired of it and ordered a new unit through ebay. Easy to replace BUT now the water won't come on to fill the tray!!!! UGH Hope this helps

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Hi

Some reasons that also will affect the ice maker.
Defrost Problem
Modern refrigerators are designed to self defrost and it is essential to the airflow to have an evaporator coil that is clear for air movement. If the rear interior panel of the freezer has frost appearing, it is most likely a defrost problem and must be corrected before temperatures can be restored to normal.
Dirty condensor Coil
Check the condensor coils for lint and restrictions. It is located underneath the refrigerator and accessible from the rear. A dirty condensor coil will result in poor cooling, especially in the freezer.
Faulty Condensor Fan Motor
The condensor fan motor is found under the refrigerator near the compressor. This motor is essential to proper cooling. If the fan motor is not running, there will not be proper heat removal from the condensor and the result will be higher than normal temperatures in the freezer and usually in the fresh food section. Ensure the fan motor is running when the compressor is on.
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If the unit has a low refrigerant change, the freezer will not reach proper temperatures.

Also please check the fill line if thats also frozen.

Please do rate the solution as "FixYa" and revert for further assistance.

Thanks
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The Ice Maker Tray had a small plastic piece break off. This piece aids the tray in bending to dislodge the ice from the tray. Bosch does not just sell the tray, you will have to buy the whole ice maker assembly. You will need to order Part # 0422 from Bosch. I was not very happy about having to spend $112.00 for this whole assembly when all I really needed was a simple ice cube tray. 
Save the $112 and remove the ice maker. Buy Ice at the grocery store. 

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This is good! This indicates a defrosting system failure which is a simple control problem. It also means that the sealed system (compressor, evaporator coil, and all associated tubing) is fine as wine in summertime. Defrost system problems are easy fixes that anyone with a pulse can do with maybe just a little help from their friends. The problem will either be the defrost timer (or Adaptive Defrost Control board, if so equipped), the defrost thermostat, or the defrost heater. To locate these parts in your fridge, check out these cool, interactive parts diagrams.

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Call Samsung and get a straight answer.

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