Question about Creative Labs Zen Stone Plus MP3 Player

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Frozen my creative zen is frozen saying it's charging when it's not connected to the computer. the computer won't recognize it even when it's plugged in, and I can't turn it off. My Creative Zen Stone MP3 player will not play music when it is turned on, the green light it on, but nothing is playing. When I plug it into the computer the sound of a UBS connection is made, but when I try to find the MP3 folder in the My Computer file, it doesn't show up! I have pressed the reset button multiple times with a pin and I'm starting to worry, please help!

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  • trunghien May 22, 2008

    i have the same problem

  • trunghienle Jun 17, 2008

    My win XP not show my Zen Stone 1G.


  • shenggay Aug 22, 2008

    hi, i'm a newbie here.. and i have also the same problem as shown above.. usually, when i insert a hardware using of USB, my computer easily recognized it.. but when i started to insert ZEN STONE PLUS, my computer didn't recognize it.. and i do have a lots of beautiful songs in my computer but unfortunately, i can't tranfer all of them in the mp3 because computer can't read it.. what will i do? pls help.. thanks in advance :)


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I have the same problem, the thing is that if i download the program, the PC doesnt recognize it, so what do i do know?

Posted on Sep 24, 2008

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Try to download the "fixer" from Creatives homepage.

Posted on Jun 15, 2008

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1 Answer

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