Question about AcerPower 1000 (AP1000EA380M) PC Desktop

1 Answer

USB Non-responsive Keyboard and mouse not recognized by any USB port. Tested both of them on different tower; they're functional! Tried using different ports both front 'n rear. Disconnected power supply for 15 min.; then restarted. Removed cover and disconnected USB cables to motherboard; then re-attached. Cleared CMOS by moving the shunt. Without keyboard input, I can't enter BIOS to enable/disable USB setting. All of above have produced no change in Mobo detecting USB devices. System is (8) months old. Thanks for any help.

Posted by on

  • ra_monterde Aug 30, 2008

    my usb driver are not properly installed can you give me installer for this..im using windows XP.................thanks.......









    knight

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 143 Answers

Perhaps its the drivers for the USB ports. Do you have or can you borrow a serial mouse and keyboard (PS/2 style)? If not, perhaps a local computer store may have an adapter to convert your USB devices to PS/2. Look at this site to get a visual of the device I am talking about: http://sewelldirect.com/ps2tousb.asp

This will allow you to bypass the USB portion of your computer and allow you to make the necessary changes in BIOS or to see if it is indeed a driver problem.

Posted on May 13, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Damaged USB Port


Ok I think the best method to "Fix" this would be to get your self a 4 - 5 port USB card, they are, real cheap, insert it into a spare slot, inside your PC, and install the drivers, if any, and use that one. And simply ignore the other one all together.

Feb 18, 2010 | Gateway Essential 400 PC Desktop

3 Answers

Keyboard failure at boot cannot use F2, F8 or F12 keys


http://www.youtube.com/watch?v=9MlWAJ0Y0Yg

watch it and bam solved

Aug 14, 2009 | Dell Dimension E521 PC Desktop

2 Answers

Keyboard, mouse, front USBs,DVD recorder not working


It sound like your USB Ports is the problem. Go to the Hardware manager delete the USB Ports and then shutdown and power back up.
The system then should reinstall the USB Ports and associated drivers. If not the USB Ports were probably fried by the power outage.

Mar 30, 2009 | HP TouchSmart IQ770 PC Desktop

1 Answer

Trying to install windows and at the boot screen have my keyboard and mouse plugged in windows doesnt see it.. I tried the USB keyboard and nothing I just recently replaced the MOBO using anti-static wrist...


I have seen this before, and the best answer I can offer you is some Motherboards are better than others when working with usb devices while no OS is in place. I actually tried using usb / to / ps/2 adapters and it still would not recognize the usb keyboard in a couple of instances. I had to get a ps2 keyboard for the installation of windows. After windows was installed I hooked up the usb keyboard and it worked fine. (just speaking from my own personal experience here)

Sorry I do not have a more technical answer for you but I'm almost 99.9 % sure this should work, providing there is no problem with the ps2 keyboard port on the Motherboard. I have never failed to install windows unless there was another hardware based issue of some kind, but never a problem with a known good ps2 keyboard.

Just double check everything is seated properly and try to get into the bios setup, if you cannot use the usb keyboard for this, you can try the usb / ps2 adapter, but if that doesn't work either then use a regular ps2 keyboard. That should work fine, then after setup is complete, windows is installed, then your usb keyboard should work fine.

Mar 03, 2009 | HP Compaq Presario SR1820NX (ER919AA) PC...

2 Answers

My computer is not recognizing the new exteranl storage that I bought


Hello Tewabech,
Have you tried different USB ports? Does the drive require a seperate power source?

- Vincent

Nov 22, 2008 | Computers & Internet

1 Answer

Mouse and keyboard not working / recognized by computer


Hi,
If its an USB keyboard and mouse, try to insert keyboard in upper port and mouse in lower port USB.
Sometimes when they Both are inserted in port in same line, they are unable to Fetch equal amount of power.
Try this and do restart your computer, after inserting them in USB ports.All the Best

Jul 02, 2008 | E-Machines T3624 PC Desktop

1 Answer

Don't know how to hook up mouse and keyboard, lost directions


hi amvannatta;
mouse is colored green and keyboard is colored violet. you can see the color coded port at the back of your cpu (aka tower).

is your using usb mouse and keyboard, you may insert it at the usb ports at the back, if you attached it for the first time, just wait for it to be recognized by windows,takes about 3-5mins

Jun 03, 2008 | Computers & Internet

1 Answer

Acer wireless mouse and keyboard connection problem


Unplug the USB cable associated with the keyboard and mouse while the computer is still on. Plug it back in to a different USB port. This should cause Windows to re-detect them and reinstall the drivers automagically. Let me know if that works.

Mar 17, 2008 | Computers & Internet

Not finding what you are looking for?
AcerPower  1000 (AP1000EA380M) PC Desktop Logo

99 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...