Question about AcerPower 1000 (AP1000EA380M) PC Desktop

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USB Non-responsive Keyboard and mouse not recognized by any USB port. Tested both of them on different tower; they're functional! Tried using different ports both front 'n rear. Disconnected power supply for 15 min.; then restarted. Removed cover and disconnected USB cables to motherboard; then re-attached. Cleared CMOS by moving the shunt. Without keyboard input, I can't enter BIOS to enable/disable USB setting. All of above have produced no change in Mobo detecting USB devices. System is (8) months old. Thanks for any help.

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  • ra_monterde Aug 30, 2008

    my usb driver are not properly installed can you give me installer for this..im using windows XP.................thanks.......









    knight

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Perhaps its the drivers for the USB ports. Do you have or can you borrow a serial mouse and keyboard (PS/2 style)? If not, perhaps a local computer store may have an adapter to convert your USB devices to PS/2. Look at this site to get a visual of the device I am talking about: http://sewelldirect.com/ps2tousb.asp

This will allow you to bypass the USB portion of your computer and allow you to make the necessary changes in BIOS or to see if it is indeed a driver problem.

Posted on May 13, 2008

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