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I was given a 5 button wireless mouse .... it seems to be on all the time how can i turn it off tosavebatters ??

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2 Answers

The microsoft wireless mouse stopped working after a power failure. I get a message that says the USB device is not there. But I cannot navigate my computer w/o the mouse


The Microsoft wireless mouse comes with a wireless receiver, right? Before you do anything, the first thing that you can try is to replace the batteries with fresh ones.

If same problem occur, try to connect the wireless receiver into different USB ports of the computer. Then check if your wireless receiver and mouse has a connect button. If it does have connect buttons, briefly press the connect button on the receiver, then hold down the connect button on the mouse for 5 seconds. Then release the connect buttons.

If you get the same problem, hold down both connect buttons (receiver and mouse) at the same time for 5 seconds.

Last, try to connect the wireless receiver into different computer. If you get the same problem, send the receiver and mouse to the manufacturer for repair.

Thank you and good luck!

Jun 15, 2010 | HP Computers & Internet

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Wireless keyboard and mouse


Most problem with the wireless keyboards and mice are one of them is not responding or not connecting to the wireless USB adapter that's connected to the computer, here are the things that you may do:

1. Make sure to use fresh batteries.

2. Verify if the keyboard and mouse are turned ON.

3. Avoid putting any possible wireless interference such as base of a cordless telephone and cell phones.

4. In pairing up the keyboard or the mouse, try pressing the connect button on the USB wireless receiver followed by the connect button on the wireless keyboard or mouse.

5. If that did not help, then hold down both connect buttons (on the wireless receiver and on the keyboard or mouse at the same time for five (5) seconds and then release them both).

The keyboard or the mouse should connect to the USB receiver. If same problem occur, then the device needs repair.


on Dec 01, 2009 | Computers & Internet

2 Answers

The batteries died on my cordless mouse. My


Make sure that the switch is turned ON after replacing the battery. If it's ON, try holding down the connect button on the USB receiver (that's connected to the computer) and then hold down the connect button underneath the mouse AT THE SAME TIME for 5 seconds and release them both.

If same problem occurs, make sure that there are no possible wireless interference near the mouse. Example, base of a cordless phone or a mobile phones. These devices' signal might interfere with the wireless signal of your mouse.

Thank you!

Dec 09, 2009 | Logitech S 510 (967555) (DH967555)...

1 Answer

I have microsoft bluetooth optical mouse 4000 it suddenly stopped connecting to the receiver, as I cannot move mouse anymore


Just to clarify, this is a wireless optical mouse, right? Please try the steps below:

1. Use fresh batteries.
2. Make sure that the mouse is turned on.
3. Check if there's a connect button on the wireless receiver and underneath the mouse. If there is, try holding down the two connect buttons at the same time for five seconds and then release them both.
4. Try moving the mouse.
5. Make sure that there are no possible wireless interference between the wireless receiver and mouse like the base of a cordless phone, cell phone etc.

If same problem occur after doing the steps below, then you may want to contact the manufacturer for RMA. This Microsoft 4000 has a three year limited warranty.

Thank you!

Nov 11, 2009 | Microsoft Wireless Optical Notebook Mouse...

2 Answers

My trust mouse is new and it isnt working it recognises it well so the usb device works but the mouse aind working... :(


- Try using fresh batteries.
- Make sure that the switch is turned ON.
- On the USB dongle and underneath the mouse, check if you will see a small connect button. If there is, hold down the connect button on both dongle and mouse at the same time for five (5) seconds and release them both.
- Try moving the mouse.
- Make sure that there are no possible wireless interference like base of a cordless phone or any other wireless devices such as cell phone. The wireless signal of these said devices might interfere with the wireless signal of your mouse.

Have a great day!

Nov 09, 2009 | Trust Ami Mouse 250S Mini Optical Wireless...

3 Answers

I have bought a saitek m80x wireless notebook mouse for my laptop, the man at the shop said it would work on my laptop i have plugged the usb in it said it installed the mouse is on (glowing red...


Cracked it! Instructions and website are useless!
What it does not tell you to do is:-
1. plug in wireless usb part and let windows install.
2. put batteries in mouse, it turns on automatically but turn it off by pressing the button underneath for 3 - 5 seconds.
3. Press the button on the wireless usb stick until the green light on the stick comes on. When you release the button it stays on for about 10 seconds. In the time that the green light is on turn on the mouse with a short press on the button underneath to register with the wireless usb stick.
4. Well it worked with mine after I figured it out - no thanks to the instructions. tried on vista ultra and xp home.

Oct 03, 2009 | Computers & Internet

1 Answer

How do I install/begin using wireless mouse? It worked before then batteries ran out and I can't remember if I need a disc to re-install.


Most Logitech wireless mouse are just Plug-n-Play and it does not require any driver installation. All you have to do is to plug the wireless dongle to the computer and connect the mouse. Here's what you need to do:

1. Make sure that the batteries are fresh or fully charged.
2. Turn ON the mouse using the switch button.
3. Locate the connect button on the dongle (receiver) and then press it once.
4. Hold down the connect button underneath the mouse for 5 secs. and then release it. And the mouse should work.

If the mouse is not responding, then hold down the connect button on the dongle and on the mouse at the same time for 5 secs. and then release them both. Move the mouse around.

Hope this helps and have a great day!

Jul 17, 2009 | Logitech Cordless Mouse

1 Answer

I have a microsoft wireless keyboard and mouse I am trying to connect to my computer I have the mouse working fine but it seems the keyboard is not turning on. I can not get it to connect with the...


It means, your batteries are dead so need to be replaced on keyboard once you replace those the you got to turn it on and once lights comes up then you to to press wireless button for 5 seconds.
once it starts blinking then you got to press wireless button of receiver (bluetooth stack) and once it blinks then your keyboard should be detected automatically.

please post back if any thing changes and vote all answers.

Good Luck.

May 11, 2009 | Microsoft Wireless Laser Desktop 6000 V2...

1 Answer

Wireless Keyboard not connecting


I opened up the Logitech Mouse and Keyboard Settings, turned my keyboard off, changed out the batteries and turned it back on. It then detected the Keyboard and asked for a password, I entered in the password, it said it was rebooting it and asked for another password which I entered (both passwords were given to me in the Settings). Now it is working just fine! Not sure if you have tried this but it might work for you.

Jan 04, 2009 | Logitech EasyCall Desktop? Keyboard and...

2 Answers

Mouse doesn't turn on


This wireless mouse should have a transmitter that is plugged into the computer. Try replugging that in, and if there is a connect button on it, try pressing that as well.

Jan 29, 2008 | Logitech Inc MX610 Laser Cordless Mouse...

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