Question about Whirlpool Refrigerators

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My Whirlpool refrigerator is leaking from the bottom. The defrost pan is full and I can't reach it due to its location. Wonder why the defrost is apparently not working

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  • judij09 Aug 07, 2010

    My Whirlpool frig is leaking from the back. The pan under it is filled with water. I am unable to get the pan due to how it is in this weekend. Don't believe hose to pan is clogged since pan is full of h20. Thanks

  • judij09 Aug 07, 2010

    This sounds like a reasonable solution. The first one I got was not correct because the person answering did not really read the entire problem. This one did. Thanks

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If the defrost pan is full and is overflowing, you are not getting the proper air flow. The pan is located directly in front of the fan. If that fan is not working it will overflow because it is not evaporating. You can access the fan from the rear. The pan is normally accessed from the front after removing the lower cover. Pull the unit out from the wall and remove the cardboard cover. See if the fan is running. If not the blades may be stuck or the motor is bad. If the blades are stuck, unplug the unit and give the blades a good clean alone with the coils. If it turns freely then the motor is more than likely bad.

Posted on Aug 07, 2010

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Check the back bottom of the unit. There should be a drain hose that drips water into the evaporator tray. The line is likely plugged and that is why you have water on the floor. Unblock the tube so water drains into the drip tray.

If a defroster is not working, then the defrost timer, heater or thermostat may be faulty

Posted on Aug 07, 2010

  • judij09 Aug 07, 2010

    why would the drip tray be filled with water? thx

  • Nate Stansfield
    Nate Stansfield Aug 07, 2010

    the tray is supposed to have water in it. When there is water in it, the compressor heat evaporates the water. If there is no water in the drip tray, then water from the defrost system is not dripping down like it is supposed to.

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1 Answer

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If your refrigerator has automatic defrost, the defrost water should drain from the bottom rear of the interior into a drain pan underneath. The pan may be missing or damaged or something could be preventing the defrost water from draining into the pan

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Water leaks on floor, where isthe defrost drain pan? the manual indicates that water might build up in drain pan, the connections with the ice maker are all dry.


The drain pan is usually located closest to the floor - behind the kick space or toe space grill at the bottom of the fridge. Most often the water that collects in it is evaporated by the heat generated by the compressor and airflow from condenser fan located close to the pan.

Make sure the water is coming from the defrost drain hose - not from water sources elsewhere in the fridge (leaking water / melting ice into the fresh food compartment, etc.). If found, take action to correct.

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Look under the refrigerator and locate the defroster water drain pan. There should be a tube running down the back of the refrigerator which drains water into this pan.

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Water pan inder freezer is full & leaking water


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Freezer drain plug


Self defrosting refrigerators as well as freezers all have a defrost drain system. This drain system can become plugged or frozen causing defrost drain water to back up into the refrigerator or freezer compartment. The water may gather under the crisper drawers on top freezer models. On side by side, bottom or stand alone freezers ice will build up in the freezer at the bottom and eventually leak out the door.

Plugged Defrost Drain - Freezer on Top (Water under the crisper drawers)

At the top of the refrigerator next to the temperature controls there usually is a cup-like part that carries the defrost drain water into a tube and out the back of the refrigerator to a defrost drain pan behind the unit. Pull the cup out of the tube and clean the cup with hot water and soap. If there is no cup, pull the refrigerator out away from the wall, go behind it and disconnect the drain tube to clear it. If the drain tube is not accessible from the back or the drain can not be cleared from there the main back panel in the freezer can be removed to access, thaw and flush out the drain under the cooling coil.

Use a turkey baster to flush HOT water into the tube to clear any obstruction. The water squirted into the tube should end up in the defrost drain pan.

If the tube will not clear with hot water try blowing it out with compressed air.

Put the cup back on and make sure it is all the way on or in the tube.

Plugged Defrost Drain - Side By Side, Bottom-Freezer Refrigerator or Stand Alone Freezer

The defrost drain pan is located at the bottom of the freezer compartment behind the back wall of the freezer. On some models, the pan is accessible without removing the back panel and others are not. After you get to the defrost drain pan use a hair dryer to melt the ice from the pan.

Once the ice is removed use a turkey baster to squirt HOT water into the drain hole to clear the drain.

When the drain is clear you should hear or see the water you are squirting into the hole enter the pan under or behind the refrigerator.


TheRepairGuru ---- www.repairclinic.com

http://www.repairclinic.com/Whirlpool-Refrigerator-Parts

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