Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Won't come up on printer list

We installed the software on our laptop but the pc won't recognize it as a printer - it doesn't show up on the printer, when selecting a printer from a document or when the printer control panel is pulled up. It does recognize it as a scanner.

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  • 34 Answers

Make sure that your printer is being recognized by your computer. to ensure that go to device manager
click on start and then run(XP) for vista click on start>programs>accessories>run then type devmgmt.msc
the device manager will come up
look for other devices you might have unknown device or eastman kodak company if not then go to universal serial bus controllers. for troubleshooting sake, unplug all devices except from your mouse and keyboard look for usb composite device or usb printing support. if you have a wireless mouse or keyboard u might see 2 usb composite device. uninstall the composite device, unplug the printer and plug it back in. then let the computer recognize it. let me know what happened! good luck!

Posted on May 29, 2008

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1 Answer

Why won't my printer scan a document to my laptop?


Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

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Dell printer will not complete task. If printer is uninstalled then reinstalled it will print one time but doesn't complete the task on the "printing screen". I go to the printer window...


Hi Bill,
Have you tried the printers on another PC?Please do.
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Lexmark x7550 won't communicate with computer to scan


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.



You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/ngaKcu. Select your operating system, download and execute the file.

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Why won't my printer print after I installed the software? It says its ready but nothing will print


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print/scan again.

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"Communication Not Available" message is displayed


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Unplug and re-plug the printer into the power source to reset it.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list again, then try to print again.


You may also try to update your printer driver by visiting the Lexmark website at . Select your operating system, download and execute the file.


If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

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Not Familiar with brand "X".. Know about brand "X" washing powder anmd "DAZ". I take it is not the same.

OH! I hate the words "Just Formatted My Computer". Ypou have actual answered your own question, please please say you have the "OLD PRINTER PROG" or a copy lurking on a long forgotten copy CD?

Yes! it will be trial and error, reload the old version of your printer. New updates sometimes leave out differant suppliers and their progs, infact they may have fallen out, we will never know.

As a matter of interest, reinsert the old cartridge and see if it sees that though empty, then if fails to see that you have your answer.

Were's is "WV" I'm in the UK. Hope all works?

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