Question about Computers & Internet
First of all, clean the heads of the cartridges, you can use soft tissue paper or cotton dipped in head cleaner solution (if you have), wipe the head gently (please be careful or you may damage the head permanently), clear any clogged dried up ink. If you can't clear them, first dip the print head in a bowl of warm water, (don't dip it fully dip only the head, or you can just use a cotton, soak it with warm water and wipe the head tenderly). After cleaning is done, let them dry. In the mean time, you can also follow these simple instructions:
[Remove all the cartridges], clean the contact points on the cartridges and on the printer using soft brush/cotton dipped in alcohol/acetone /spirit.
While they are drying, reset your printer; Turn it off > Disconnect usb cable, power cord, inthernet cable; >remove the papers from the tray >open the back panel door (the rear door where you clear paper jam). Also turn of the main switch which the dc adapter plugged in. After keeping it Off for about 5 minutes, turn on again using only the power cord, and again leave it on for few minutes > turn it off > connect all the cables > again turn it On and keep pressing the power button while it boots up. Now you can install the cartridges.
If this doesn't help, you better try with another cartridge, if the problem persists, then your printer needs service (if possible, try the cartridges on another printer). You can try updating the drivers to the latest version.
I wish you Good luck.
Thanks for using FixYa.
Posted on Aug 07, 2010
Does your printer have a self-diagnostic or maintenance mode?
If so, Set it so it cleans the toner or ink heads. Likely they just need a good cleaning. Otherwise if you have an old school printer, you can purchase a cleaning kit.
Posted on Aug 07, 2010
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Posted on Jan 02, 2017
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