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You bought the wrong switch. Just because it looks the same on the outside doesn't mean it's the same on the inside(switch). I don't know if you have a bad motor but it is a cheap low-end fan only made for Home Depot!
You have to replace the switch. You cannot open & fix. First, write down which color wire goes into which slot on the switch. Each slot should be marked, usually L,1,2 & 3. DO NOT CUT WIRES. I don't know this fan so you'll have to get a switch where you bought the fan. Otherwise, I need to know how many wires on your capacitor & which slot on the switch they go into. Remember, just because a switch looks the same on the outside doesn't mean it's the same on the inside. email@example.com
First write down which color wire goes in which slot on switch.Turn power off! Disconnect wires from defective switch by inserting a paper clip or something a little bigger into the wire connection.Then press the spring down and release the wire to insert in new HUNTER switch. DO NOT CUT WIRES!Call 1-888-830-1326 with model # to order the correct switch.
turn power off to fan, and replace the pull chain switch. you can buy a switch at any hardware store. but take old one to get the right one for your fan. sometimes wal-mart may have one. good-day ! maybe the chain just broke. if this is the case, then just replace the chain if need be.MAKE SURE POWER TO FAN IS OFF WHILE CHANGING SWITCH !
If the chain broke from inside the fan you will need a new switch $6 at any home improvement store and if its just the chain links you can buy a another replacement one. Make sure you tell them which switch is broken, fan or light so you get the right one and how many speeds if its the fan
You have to kill all power to the fan and start taking it apart till you get to the switch. There's usually just a bottom plate to remove. Sometimes lights. Replace switch and reassemble. If some chain is still connected to the switch you can add chain to it and won't have to replace switch.