I purchased the JT-P531 dual caller ID telephone from Amazon.com recently and the call waiting caller ID isnt working.

Question edited for clarity.
Question moved from Cellphone to Lands Phone.

This is a very basic phone and has no Voicemail facility. If your phone company has that facility as an additional service, you phone them, request it, agree to pay the fee if there is one. They will send you details on how to access it on their servers, how to create your message and how to access it. It is also in this link if you have already paid.

https://www.google.com/search?q=at%26t+voicemail+setup

This phone has no Message Waiting Light either. It has Call Waiting, but that is not Message Waiting.

User's manual - TR1909 Trimline® telephone with caller ID ...

https://att.vtp-media.com > products > TR1909
PDF
Model number: TR1909 ... www.telephones.att.comor call 1 (800) 222-3111. ... This AT&T TR1909 Trimline® telephone with caller ID/call waiting.

• 
  

  TR1909 Trimline® telephone with caller ID/call waiting

  https://att.vtp-media.com > ecp > tr1909_manual_i4
  PDF
  This AT&T TR1909 trimline with caller ID/call waiting can be used either in tabletop or wall installation position, and requires four AA alkaline batteries. ( ...

AT&T TR1909WH Phone - Amazon.ca

https://www.amazon.ca > AT-T-TR1909WH-Phone

AT&T TR1909 Trimline Corded Phone with Caller ID · Simple, corded operation · Caller ID/call waiting1 · No ac power required · 13-number speed dial.
Telephone type: Corded
Item weight: 0.5 Pounds
Dialer type: Single Keypad
Colour: White Rating: 4.1 · ‎6,023 reviews · ‎$34.53 · ‎In stock

You might get a couple years (or more) recharging of the battery but after a while it won't hold a charge. Sounds like this is your situation. These are a common battery and can be found on Amazon and elsewhere for example:
http://www.amazon.com/T-Lucent-AT3211-2-Cordless-Battery-Replacement/dp/B0083YBU5O

Rechargeable batteries will last 2 to 3 years so your experience is normal. Time for a new battery which is a common type. Can be found on Amazon and elsewhere. For example: http://www.amazon.com/T-Lucent-AT3211-2-Cordless-Battery-Replacement/dp/B0083YBU5O

Hello Samiran mandal, here is a solution.I purchased one cordless telephone (Siemens Gigaset) in Germany. I also had the same problem, caller-id did not work. I purchased this telephone because we can set different ringtones for different caller groups. But, if caller-id doesn't work, this feature also doesn't work. I had gone through internet and finally found that CA electronics, Bangalore has it and got it through courier (I live in Pondicherry). It worked flawlessly for two years. Then it stopped working. For 'no reason' I ordered for a 'caller-id' unit on ebay for Rs.75/- (+ Rs.75 shipping). I just got the unit and fixed it to my line. Very very surprisingly, my cordless telephone is now showing caller info. This is a real surprise to me. By the way, caller-id unit is "Eurotel" make, DTMF/FSK caller-id. I feel this is very nice solution. The 'caller-id' unit is nice (backlit display) and also there is no need of converter for using the caller-id feature of your foreign telephone. I connected caller-id between the line and telephone. That's all. Enjoy.

I purchased one cordless telephone (Siemens Gigaset) in Germany. I also had the same problem, caller-id did not work. I purchased this telephone because we can set different ringtones for different caller groups. But, if caller-id doesn't work, this feature also doesn't work. I had gone through internet and finally found that CA electronics, Bangalore has it and got it through courier (I live in Pondicherry). It worked flawlessly for two years. Then it stopped working. For 'no reason' I ordered for a 'caller-id' unit on ebay for Rs.75/- (+ Rs.75 shipping). I just got the unit and fixed it to my line. Very very surprisingly, my cordless telephone is now showing caller info. This is a real surprise to me. By the way, caller-id unit is "Eurotel" make, DTMF/FSK caller-id. I feel this is very nice solution. The 'caller-id' unit is nice (backlit display) and also there is no need of converter for using the caller-id feature of your foreign telephone. I connected caller-id between the line and telephone. That's all. Enjoy.

Please download this manual, and study e.g on page 21 About caller ID If you subscribe to caller ID service from your local telephone company, this feature displays the name and telephone number of the caller before answering a call (even when you are on another call). The caller ID features of this product will work only if you subscribe to caller ID service and both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment. Contact your local telephone company if: • you have both caller ID and call waiting, but as separate services (you may need combined service), • you have only caller ID service, or only call waiting service, • you do not subscribe to caller ID or call waiting services but wish to try them. There may be fees for these services, and they may not be available in all areas. This product can be used without subscribing to either caller ID or combined caller ID with call waiting service, although the caller ID features of this product will not function.
http://www.vtechphones.com/docMgt/public/art/52882/6041_manual.i4.pdf

Hello,

Found this on the VTECH support site regarding your model:

Tip 1 of 1

Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information.

In addition, your caller must be calling from an area that supports caller ID.

Both you and your caller’s telephone service provider must use compatible caller ID systems.

If you subscribe to DSL service for this telephone line, DSL filters must be plugged into EVERY phone jack that has a phone. The DSL signal can cause caller ID disruption, static, noise and other issues on your line. DSL filters block the high frequency DSL signals from being transmitted to the telephone. If you are not using the DSL filters provided by the telephone company, this will cause static/noise and possibly caller id issues on your phones.

In most cases, we recommend you connect the plug end of the DSL filter into the telephone jack, then connect a telephone cord between the filter and your phone.

Please contact your service provider to obtain DSL filters and installation information.

Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller’s service, transmission errors and answering calls before the ID data is received.

In addition if you would like to contact them or get more info on your phone, then use this link:

http://www.vtechphones.com/vtechui/support/faq_index.cfm

How to get the caller ID to work on the additional GE DECT phone handsets. You must follow these steps in the exact order :
#1 - unplug the base phone
#2 - unplug the telephone line from the base phone
#3 - remove the battery packs from the phones
#4 - wait 10 minutes. reverse the order when assembling. Put battery packs in phones, put the telephone line back in the base phone and lastly plug all phones back in.
It takes about another 10 minutes after that before all phone handsets start recognizing caller ID.

Here is the tip directly from the manufacture vtech. Tip 1 of 1 Caller ID and Call Waiting ID are subscription services, available from most local telephone service providers. You must subscribe to these services in order for the features to work on your phone. Contact your local telephone service provider for more information. In addition, your caller must be calling from an area that supports caller ID. Both you and your caller?s telephone service provider must use compatible caller ID systems. Caller ID and Call Waiting ID may not be available for every call. Common reasons are incompatibilities between your and your caller?s service, transmission errors and answering calls before the ID data is received. They state that if you have further problems, to contact customer support at 1-800-595-9511. Also, who is your phone service provider? And who is the manufacture of the old phone? If this does not help, please post further. Also, please rate this solution through fix-it. Thank you.