Question about 2wire 1800HG Router (RG1800HG00)
Hi, I bought a 2 wire 1800 router/modem on ebay and have lost a lot of hair trying to set it up. I have downloaded drivers from the 2wire site as I didn't get a setup cd. I now have 3 green lights on the router but no joy with my connection. Whenever I try to go on line I get sent to a talk talk page which then asks me for my username and password even though I entered them during the setup. I then cannot enter the info on the talk talk page. I tried to see what was wrong but the error message I am getting tells me "unable to contact the configuration server" I have no idea what that means or how to get around it. Pease advise. Many thanks
When I first installed my old 2wire Gateway I called my internet provider (at&t) which has 24 hour tech support at no fee.
Posted on May 04, 2008
-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem
Step 1: Shutdown the computer.
Step 2: Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.
if this still didnot work, maybe you need to upgrade the firmware of your router
Posted on May 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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