Question about 2wire 1800HG Router (RG1800HG00)

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2 wire 1800 router on talk talk

Hi, I bought a 2 wire 1800 router/modem on ebay and have lost a lot of hair trying to set it up. I have downloaded drivers from the 2wire site as I didn't get a setup cd. I now have 3 green lights on the router but no joy with my connection. Whenever I try to go on line I get sent to a talk talk page which then asks me for my username and password even though I entered them during the setup. I then cannot enter the info on the talk talk page. I tried to see what was wrong but the error message I am getting tells me "unable to contact the configuration server" I have no idea what that means or how to get around it. Pease advise. Many thanks

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  • Anonymous Aug 23, 2008

    exactly the same problem - if you manually add the configuration address's to your router settings - available from talk talk - it will work - but will loose settings again after a time

  • Wallerz Dec 03, 2008

    Identical problem - using the 2Wire setup wizard with TalkTalk allows partial set-up but fails at the last hurdle (Unable to connect to configuration server).

    However, ignore the setup ziard and use the "Broadband >>> Advanced settings option" to set up your modem/router, and select the following:

    • VPI: 0

    • VCI: 38

    • MTU: 1432

    • DNS settings: Leave these blank or so the settings are provided automatically from the network

    • Authentication: CHAP

    • Encapsulation: PPP over ATM (PPPoA). VC-MUX
    Save settings, exit the modem/router internal page and try going onto an external site. Worked for me.



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When I first installed my old 2wire Gateway I called my internet provider (at&t) which has 24 hour tech support at no fee.

Posted on May 04, 2008

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-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router

you may try this and see if this help solve your problem

Step 1: Shutdown the computer.
Step 2: Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.

if this still didnot work, maybe you need to upgrade the firmware of your router

Posted on May 02, 2008


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Posted on Jan 02, 2017

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