Question about 2wire 1800HG Router (RG1800HG00)
Hi, I bought a 2 wire 1800 router/modem on ebay and have lost a lot of hair trying to set it up. I have downloaded drivers from the 2wire site as I didn't get a setup cd. I now have 3 green lights on the router but no joy with my connection. Whenever I try to go on line I get sent to a talk talk page which then asks me for my username and password even though I entered them during the setup. I then cannot enter the info on the talk talk page. I tried to see what was wrong but the error message I am getting tells me "unable to contact the configuration server" I have no idea what that means or how to get around it. Pease advise. Many thanks
When I first installed my old 2wire Gateway I called my internet provider (at&t) which has 24 hour tech support at no fee.
Posted on May 04, 2008
-- who is your internet service provider
-- what is the operating system of your computer?
-- is this working fine before or is this a brand new router
you may try this and see if this help solve your problem
Step 1: Shutdown the computer.
Step 2: Unplug the router’s power cable.
Step 3: Unplug the Broadband modem’s power cable and wait for 30 seconds.
Step 4: Plug in the Broadband modem’s power cable and wait for its lights to appear stable.
Step 5: Plug in the router's power cable once the modem’s lights appear stable.
Step 6: Power on the computer on and test the Internet connection.
if this still didnot work, maybe you need to upgrade the firmware of your router
Posted on May 02, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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