Question about HP Compaq dc7600 Convertible Minitower PC Desktop

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The audio driver is not working ,no sound at all also i put a built-out sound card and no thing change i think something is disabled in the main board plz help me thanks

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The drivers need to be installed before sound will work. you can get the drivers for your computer from the makers website. you need to know the model of the computer and what windows it has installed on it.

I see you have posted this under HP compaq, so you can find what you need from http://www.hp.com and then go to support and drivers.

you can also get someone to help you from there, in live chat, phone or email for free. good luck.

Posted on Aug 07, 2010

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1 Answer

My audiodriver not working


The essential thing to diagnose with any computer fault is to think back to when the computer was working normally and then list any hardware, software or settings changes between that time and when the fault first appeared.

Audio problems are often simple settings problems. Before you try anything else think if you have connected any new device or installed or used any new software on the computer that is Audio-related (such as a cellphone, an MP3/MP4/MP5 player, a bluetooth device, a microphone, a Voice Over Internet Protocol [VOIP] Headset or multiplexing device, a dial-up modem or dial-up modem based transaction or stock keeping or postal franking device, a multimedia player, a speech recognition program, media playing software, fax/phone software, etc., etc. Any of these sorts of devices or software are capable of changing a computer's default audio settings.


Reset the audio to the correct default device - start -> control panel -> sounds speech and audio devices/hardware and sounds -> audio -> select main audio on-board chip or sound card from the Playback Device drop down menu or the panel of different device options -> apply -> OK -> restart computer.


Often this is all that needs to be done to restore audio that has been disabled by settings changes.


f not then turn your mind to a possible Audio/sound Driver conflict, corruption or deletion.

Uninstall all components of the installed Audio/Sound Driver from Add or Remove Programs/ Uninstall a Program or its equivalent in your Operating System - > restart the computer -> reinstall the Audio/Sound Driver from the Drivers and Utilities Installation Disc or download, save (so as to create and keep on the computer the Sound/Audio Driver Setup Files in case of future Sound/Audio Driver problems) and install it from the Support and Download pages of the Acer website -> restart the computer.

The Sound Audio Driver for this model can be downloaded from :

http://www.official-drivers.com/installer/?seed=acer&gclid=CPj_o9nqwqwCFQIf4QodnBReqg

Nov 19, 2011 | Acer Aspire One PC Notebook

1 Answer

Can someone please help me. recently my compaq


this is either a case of dead sound card ..or it has been uninstalled and disabled...if in the first case you need to find a way to install a second sound card..(this mean that you should seek for a really good repairman ...cause there are a few issues like ...
1st the card may be built in the mother board...in this case you need to find a way to install another one and you need something like a pci slot..inside...or an alternative ...
2nd the card is removable and in this case just need replaced with a similar one from the manufacturer...
those were the worst cases...but I still think that it may just be disabled...so this is what you should do ...
Go to device manager ...and right clik on the computer or the computer name ...and click on scan for hardware changes...This should bring back the device if it is present...but disabled,,
after that just install the driver for the sound card ...the same operation can be made from the control panel by add new hardware wizard ...and clik on already added...it will show you a list ...and the sound card will pop up and be seen ..
try it and let me know the results..

Jan 28, 2010 | HP Compaq Presario v3000z Notebook

1 Answer

Sound card stopped working


1st you disable the onboard sound card in BIOS level, then install/update the sound driver for Maddog Prowler 4.1 DSP soud card will solve your problem.

Dec 08, 2009 | Mad Dog Multimedia Prowler 4.1 DSP Sound...

1 Answer

Can not install built in audio


disable the old audio card in bios before attempting to install a new sound card.

Dec 24, 2008 | ASUS P4S800-MX Motherboard

1 Answer

My audio device has a problem


I completed an install of a Creative SB Live! 5.1 on Windows XP pro 32 bit, SP3, with a P4 Intel 850 board. First I updated the bios. Then I had to bypass the windows auto driver install, because this always failed in the past. I disabled plug & play in the Services console (Control Panel/Admin Tools/Services) and shutdown. Then I inserted the card into a different PCI slot (note: my previous issues with audio cards leads me to suspect that certain PCI slots may be assigned automatically to specific IRQs and resources. I think it may be possible that the card may only work in one or 2 of the PCI slots on the system, -but I'm not sure of this). Anyway, I rebooted the system and installed the Creative SB Live drivers from the cd that came with the product. I installed drivers only and rebooted. There was no sound. I enabled Plug& Play in the Services console and started the service. Windows detected a game port and a PCI slot and automatically installed it then prompted me to restart. I was a little wary of the automatic install, but when I restarted the system my card was working and I had sound! Also, I previously enabled audio in the bios, it was originally disabled when I had problems. Although there is no built in audio ports on the system board I think there is an audio processing device resident on the motherboard. Audio cards can be tricky, but when you make all the right moves, they should install and work properly. The trick with the Creative card, I think, is that the Windows plug & play drivers don't work 100% with all systems and you need to find a way to get the proprietary drivers installed first.

Dec 21, 2008 | Computers & Internet

1 Answer

Cant load any sound card driver


you dont need to disable your onboard sound card you may install more than one, if you are using an old sound card without driver just search for the ship driver on it"IC" .

please rate my solution

Nov 27, 2008 | Computers & Internet

2 Answers

No audio on my Compaq Presario SR5030NX desktop, Windows Vista os


I don't think your new sound card was the problem, I think when you un installed the realtek program you inadvertently un-installed the drivers that run the network card.

Try installing your soundcard again with the software that came with it. Leave the realtek drivers as they are. You can disable the on-board sound in the bios and this should not affect your network card. If all is well after you install the soundcard and you have sound and can access the net etc.. then leave the settings in the bios as it is.

I hope this helps

Nov 22, 2008 | Computers & Internet

2 Answers

Problem with Windows XP recognizing Creative Sound Card


It sounds like a software problem. Though you did the right thing by entering the bios & disabling the onboard sound. That should have been enough. Did you uninstall the old intergrated sound drivers before adding the 24bit card? Just about all the drivers & upgrades for your 4600 through Dell is Creative software & thats why your having a tough time. I would put everything back to how it was. Re-enable the intergrated sound & reboot! Run system restore & check that every thing is running right!! Look at this dell web site for the sound drivers you have at this link:
http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=DIM_P4_4600&os=WW1&osl=en&catid=&impid=
If you must, install a upgrade for your intergrated sound. Just so you can uninstall it after a reboot. Re disable the sound in the bios. Do not install your new card yet. While back in windows device manager you should be missing a PCI device. Shut down install the new sound card. Hopefully windows will want the drivers & all runs fine. If still no it could be a bad card (i know what your thinking but it's possible). The only thing left is the regestry is using the wrong PCI device.

Dec 26, 2007 | Creative Labs Sound Blaster Live! 5.1...

1 Answer

Resolution will not change


Well, here is a list of things to try;
If your computer has a built in video card try going into the bios to disable it. Most systems its delete key, F2, F10, or other depending on the brand of system.

If you computer has no build in card you need to uninstall the old card from the device manager, not disable it. You should also make sure to download the latest drivers for it from the Nvidia website. You should also uninstall any software or drivers in your Add Remove Programs.

Once you have done these things you may want to put the computer into a clean boot, normally you wouldn't need to do this but it might help in your case. You need to go to Start->Run->msconfig
Once you have started msconfig you will need to do the following, click on startup, then at the bottom choose disable all, next click on services and choose hide microsoft services, (VERY IMPORTANT YOU DO THIS) and choose disable all.

Now reboot install your drivers that you downloaded from Nvidia Then run msconfig again and choose Normal Startup in the gerneral tab.

This should fix your problem. If this doesn't work you have something else going on other than drivers. You should also check to make sure your power supply is powerful enough to handle that card. I'm not sure but I think you need atleast a 200 watt for that card.

Hope this helps.

Nov 30, 2007 | XFX GeForce FX 5200, Graphic Card

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